What are the responsibilities and job description for the Dispatcher position at Work With Your Handz?
WE ARE HIRING A DISPATCHER!!
Hybrid work option available!
Since 1904, our family-owned and locally operated company has been serving Lancaster, York, Lebanon, Berks, Dauphin, andChester Counties. We take care of our employees, so we can take better care of our customers. We attract the best because we offer the best.
We need a top-of-the-line Dispatcherwho genuinely cares about the customer and can evaluate customer calls and match the right technician to every job.
What can WE do for YOU?
- Provide stability - we have been in business for over 100 years!
- Generous benefits package
- Competitive wages
- Experienced, highly knowledgeable managers to support your success
- Referral program
- Company events and team building
- Holiday parties
- Team breakfasts
- Prize contests
- Paid training
Benefits:
- Medical insurance starts on the 1st of the month
- Dental insurance
- Vision insurance
- Life insurance paid by the company
- Short-term and long-term disability
- Paid time off - including vacation and 6 paid holidays
- 401k Plan with a company match up to 4%
- New technology, including iPad & access to integrated software, Service Titan
- Pay ranges from $20-$22/hour
- Hybrid work option available!
Responsibilities of our next Dispatcher:
• Learn the business and learn how to prioritize a schedule
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Ability to work independently.
• Participate in daily huddles and training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.
•Participate in on-call rotation - you pick your days of the month, it's an easy way to earn extra cash!
Requirements for our next Dispatcher:
- 2 year of Dispatching experience required
- Scheduling experience preferred
- Residential home service experience preferred
- Proficient computer knowledge competent; good typist and proficient with phone systems
- Detail-oriented and organized
- Excellent written and verbal communication skills
- Ability to handle challenging situations with ease and empathy
- Excellent ability to multi-task
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.
Salary : $20 - $22
