What are the responsibilities and job description for the General Service Line Director position at Work With Your Handz?
Key Responsibilities
- Oversee the daily operations of the service department, ensuring efficient scheduling, dispatching, and completion of service calls.
- Manage and mentor a team of service technicians, providing guidance, training, and support.
- Ensure adherence to all safety regulations and quality standards.
- Monitor customer satisfaction and implement strategies to enhance service delivery.
- Manage budgets, control costs, and optimize profitability.
- Collaborate with the Sales Manager and other departments to ensure seamless service operations and achieve shared goals.
