What are the responsibilities and job description for the HVAC Comfort Advisor position at Work With Your Handz?
HVAC Comfort Advisor - Poulsbo, WA
Join a company where expertise meets community commitment! As a proud women-owned business, we are your trusted partner for gas piping, HVAC, and Plumbing services in the Poulsbo communities. From installations and repairs to seasonal maintenance and energy-saving weatherization, we specialize in optimizing energy efficiency for our clients. Backed by a City of Seattle Mechanic’s license and numerous accreditations, we actively engage with and support the communities we serve.
As a Comfort Advisor, you will be the key point of contact between our company and potential customers. Your primary responsibility will be to assess the comfort needs of residential and commercial clients, provide recommendations for heating, ventilation, and air conditioning (HVAC) systems, and generate sales for system installations or upgrades.
What Can We Do for You?
- Competitive Commission Based Compensation
- Medical, dental, and vision insurance
- Paid Time Off
- Company events
- Continuous and extensive training and development opportunities.
- Supportive and fun work environment.
- Company Uniforms
Responsibilities:
- Design customized comfort solutions tailored to customers’ needs.
- Manage all required paperwork, including permits, equipment/material lists, financing, rebates, and applicable tax credits, ensuring timely payment collection.
- Conduct thorough inspections of ductwork and perform calculations for HVAC installations, invoicing, and financing.
- Arrange for temporary heating or cooling when necessary, including equipment delivery and pickup.
- Communicate warranties and guarantees to customers.
- Represent the company at community events and home shows on a weekly/monthly basis.
- Attend weekly sales meetings to review performance metrics and discuss strategies.
- Stay up to date on industry trends, supplier changes, and brand-specific training to ensure compliance with industry standards.
- Provide transparent pricing and explain financing options to customers.
- Close sales and follow up with customers to ensure satisfaction.
- Build and maintain strong client relationships to drive repeat business and referrals.
- Maintain a sales closing ratio of over 50% and generate at least 50% of referrals independently.
Required Knowledge, Skills, and Abilities:
- Self-motivated with a strong drive to succeed.
- Excellent interpersonal and communication skills.
- Strong time management and multitasking abilities.
- Ability to work effectively within a team environment.
- Professional demeanor at all times.
- Detail-oriented with the ability to complete paperwork accurately and legibly.
- Ability to pass random drug screenings.
- Occasionally lift 5-10 pounds.
- Ability to climb ladders for attic access.
- Ability to navigate crawl spaces.
- Willingness to work extended hours, nights, or weekends as needed.
- Frequent travel between appointments, requiring long periods of sitting in a vehicle.
Education & Certification Requirements:
- Valid driver’s license.
- GED or high school diploma.
- Minimum of 3 years of sales experience.
- HVAC industry experience preferred.
Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, gender, veteran status, disability, or other protected category. A pre-employment background check and drug test are required to be considered for this position.
