What are the responsibilities and job description for the Operations Manager position at Work With Your Handz?
Ready to Drive Efficiency, Solve Problems, and Lead with Vision?
Join Us as an Operations Manager!
Are you ready to roll up your sleeves and lead a team that’s focused on driving growth and operational excellence? Join a dynamic, industry-leading residential service company that takes pride in hard work, dedication, and the satisfaction of a job well done. While we foster a supportive and collaborative environment, we are laser-focused on achieving results and accelerating the company's success.
As the Operations Manager, you’ll play a vital role in overseeing essential business functions, driving operational improvements, and supporting our team and customers. Success in this role involves strong leadership, technical expertise, and the ability to prioritize effectively in a fast-paced environment.
What Can We Do for You?
Competitive compensation ranges from $85k to $115k plus a bonus!
Medical, dental, and vision insurance.
Long-term disability and company-paid life insurance.
401(k) plan with company match.
PTO and paid holidays.
A stable work environment where your growth is encouraged and supported.
Continuous training and professional development opportunities.
Responsibilities of the Operations Manager:
Oversee key operational areas, including fleet management, IT systems, operating systems (phones, internet, GPS, software), facilities, uniforms, and security systems.
Lead special projects and implement system improvements across all functional departments.
Serve as the main point of contact for support services, ensuring smooth operations and addressing issues proactively.
Review vendor invoices for accuracy and ensure successful implementations.
Participate in strategic planning processes and ensure alignment with company goals.
Monitor and analyze performance metrics, taking corrective actions or escalating issues as needed.
Document procedures, maintain clear records, and enact contingency plans when necessary.
Promote a positive company image and foster a collaborative, high-morale working environment.
Communicate effectively with leadership, providing updates on issues and suggesting solutions.
Requirements for the Operations Manager:
Bachelor’s degree in operations management, business management, or a related field.
5–7 years of operations management experience, preferably in HVAC or home services.
Proven ability to supervise, coach, and develop staff.
Strong technical skills and ability to manage IT and operational systems.
Exceptional problem-solving, decision-making, and project management skills.
Valid driver’s license and insurability under company policy.
Competencies Needed for Success as the Operations Manager:
Strong communication and customer focus.
Time management and organizational skills.
Teamwork orientation and decision-making ability.
Adaptability in managing multiple priorities in a fast-paced environment.
Don’t miss this opportunity to contribute meaningfully to a company with a strong reputation and an ambitious vision. Apply now and take your career to new heights!
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. A pre-employment background check and drug test are required to be considered for this position.
