What are the responsibilities and job description for the Technical Inside Sales Representative - Ball Valves position at WorkatHome-JobBoard?
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Technical Inside Sales Representative Job Summary
The Inside Sales Representative is the face of the company and our customer's liaison. The ISR will be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments. As an ISR, you will use computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers' requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed.
Technical Inside Sales Representative Responsibilities
Technical Inside Sales Representative Job Summary
The Inside Sales Representative is the face of the company and our customer's liaison. The ISR will be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments. As an ISR, you will use computer systems to respond to customer inquiries and receive and process sales orders. Working with other internal departments, you will be required to fulfill customers' requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed.
Technical Inside Sales Representative Responsibilities
- Excellent interpersonal skills (in person, on the phone, and via email) and be computer literate in a high-paced office environment
- Able to understand and interpret technical requirements and successfully communicate that information internally and to our customers is key
- Bachelor's Degree, or equivalent relevant education or experience preferred
- 2 - 5 years of successful inside sales / customer service experience in an industrial environment, preferably in valves and flow control products
- Strongly prefer a candidate with ball valve experience
- Proficient with Microsoft (Excel, Word, etc.)
- Experience with CRM and ERP/MRP Systems peferred
- Understanding of an industrial manufacturing environment
- Well-organized individual with great documentation skills
