Office Manager

About Workbench

Workbench is a develop design build company championing and scaling new solutions to solving California’s housing crisis. This means creating housing and community places that are more affordable, equitable, and well-designed for both human well-being and environmental sustainability.

We are a team of experienced multi-family, commercial, and residential builders, developers, designers, and architects, finance experts, policy wonks, and social entrepreneurs. We are unusual in our industry as a majority women company, and we value diversity and inclusion within our staff and project partners. Our diverse portfolio includes many housing types, from large-scale multi-family housing and mixed-use projects down to ADUs. We create housing that is more affordable in part through the increased effectiveness and efficiency of integrating development, design, and construction management in one company. We also innovate financial structures and partnerships to build more affordable housing without public subsidy.

POSITION OVERVIEW

As an integral team member and ambassador for the organization, the Office Manager is a trusted go-to for galvanizing resources, facilitating meetings, coordinating calendars, and managing priorities, both short and long term. The Office Manager demonstrates impressive situational awareness and can effectively re-organize their time to accommodate sudden and shifting needs of both clients and the workforce. The Office Manager is a resourceful problem solver that does their best work autonomously. This role brings an exemplary degree of hospitality, creating a warm and inviting atmosphere for all guests and employees of Workbench.

A successful Office Manager can be tactfully assertive, think on their feet, devise creative solutions, and exercise peer influence to gain cooperation and support for all tasks. There is a great opportunity for this role to serve as a process architect, improving and re-imagining work streams for best results and efficiency. The Office Manager protects proprietary information and is a reliable support for the Finance Team. A high energy and growth driven professional will excel in this role.

Interpersonal Skills

• The ability to listen with empathy and clearly articulate goals and instructions
• A warm and inviting personality- strives to be inclusive and hospitable
• An exemplar of professional composure, manages verbal and non-verbal expressions
• An astute integrator of diverse perspectives and ideas
• A desire to optimize results with collaboration and consistent effort
• The ability to think rationally and execute quickly in stressful situations

Daily and Routine Responsibilities

• Manage phone systems and field new client inquiries
• Facilitate Company wide meeting
• Help manage office wide calendars and executive team’s calendars and schedules when needed
• Provide “how to” support for basic IT requests (URL’s, passwords, loading apps for new hires)
• Handle purchasing for resource materials (multiple departments) and client gifts
• Manage contractors related to office work
• General office and backroom upkeep and organization (care for plants, general environment upkeep)
• Maintain safety and attractiveness of exterior entrances
• Open and route mail and packages
• Event planning
• Write, revise and maintain standard operating procedures
• Assist with the client care lifecycle
• Conduct all business operations with respect and esteem for the Workbench vision and mission

IT & Equipment Support

• Manage IT subconsultant and IT issues for the Company
• Set up new computers with the help of the IT subconsultant
• Set up new teams and contracts in Company software programs, including but not limited to Microsoft Teams, Monograph, and Sage
• Conduct copy meter readings
• Set up door security codes
• Maintain active licenses and subscriptions for products used by all of the teams

Finance and HR Support

• Post bills and generate invoices using accounting software
• Manage bank deposits
• Input new contract terms and details when requested
• Provide support in compliance areas related to reporting to investors or other project funding sources, entities, and insurance
• Provide back up support in specific areas when team members are out of office
• Serve as the primary point of contact for onboarding new employees including system access set-up

Project Management

• Assist with transitions to new systems or software, as needed
• Develop proficiency with Monograph to track timelines and budget status
• Analyze and provide improvement feedback on internal processes and work- flow
• Perform research on polices or client profiles when assigned
• Engage with training opportunities to acquire new knowledge for professional growth
• Lead subcommittees or task forces when opportune, ex: Safety Committee

Professional Growth Track

• Strong performance in this role can bridge into the following opportunities/promotions:
• Executive Administrator
• Operations Manager

GENERAL SKILLS/ABILITIES

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. While performing the duties of this position, the employee is regularly required to sit, use hands to type, handle or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk and stand for extended periods of time. The employee must have the ability to lift and/or move up to 50 pounds. The employee must be able to work for 8 hours a day. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust focus.

This position description is a summary and may not be a complete representation of the position, and the essential functions of the position could change as duties are assigned.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $75,000 - $85,000