What are the responsibilities and job description for the Dispatcher position at Workforce Enterprises WFE, Inc.?
Job Title: Dispatcher Hours can be 10:00 pm until 6:30am or 11:00pm until 7:30am Graveyard shift.
Job Description:
We are looking for a reliable and efficient Dispatcher to join our operations team. The Dispatcher will be responsible for coordinating and managing the daily schedules of drivers, ensuring timely deliveries, and optimizing routes for maximum efficiency. The ideal candidate will have excellent communication skills, strong organizational abilities, and experience with logistics or transportation coordination. This position requires the ability to multi-task, solve problems under pressure, and maintain accurate records.
Key Responsibilities:
- Dispatch drivers to their assigned routes and destinations, ensuring timely and efficient deliveries.
- Monitor driver locations and provide assistance with route changes, delays, or unforeseen circumstances.
- Maintain regular communication with drivers to provide updates and resolve any issues or concerns.
- Ensure compliance with safety, regulatory, and company policies during transportation operations.
- Manage the transportation schedule and adjust routes as needed to optimize delivery efficiency.
- Track and record the status of shipments and deliveries, ensuring accurate and up-to-date records.
- Respond to customer inquiries regarding delivery status and scheduling.
- Prepare and maintain daily, weekly, and monthly reports on driver performance and delivery metrics.
- Assist with troubleshooting issues related to delays, vehicle breakdowns, or traffic disruptions.
Qualifications:
- High school diploma or equivalent; additional certifications in logistics or transportation management are a plus.
- Previous experience in a dispatching, logistics, or transportation coordination role preferred.
- Strong communication skills, both verbal and written.
- Ability to multi-task and work in a fast-paced, high-pressure environment.
- Proficiency in using dispatch software and Microsoft Office Suite.
- Strong problem-solving abilities and attention to detail.
- Knowledge of traffic patterns, routes, and safety regulations is beneficial.
Physical Requirements:
- Ability to sit for extended periods while managing dispatch operations.
- Some occasional on-site or field visits may be required depending on the role.
Work Environment:
- Office-based role, with standard business hours (may vary depending on shift requirements).
- Fast-paced, dynamic environment requiring quick decision-making and responsiveness.
If you are a proactive and detail-oriented individual with a passion for logistics and transportation coordination, apply today to join our team!
#SLY123
Job Types: Full-time, Contract
Pay: $22.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $22 - $30