Director, Privacy - Hybrid Role - Alpharetta, GA, Norfolk, VA, or Roseland, NJ

* Candidates for this role must reside in the Alpharetta, GA, Norfolk, VA, or Roseland, NJ area AND be able to work in office at least 3 days per week. 

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

We value effort, positivity, and collaboration. As a software company, founded by techies, we’ve got an unending appetite for the cutting edge. Competing against products from much larger firms challenges us to design the next great technology, a step ahead of everyone else!

Summary
As a Data Processor processing personal information from millions of client employees in over 90 countries, our clients want assurance that we protect their data. We also want to make sure our internal processing activities are compliant with applicable privacy regulations.

The Director of Privacy will own all privacy-related activities around compliance and customer assurance for Workforce Software. In addition, the Director of Privacy will be responsible for biometric privacy compliance across ADP’s service offerings. You will own the privacy aspects of the ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications for our SaaS products as well as the privacy aspect of our SOC 2 Type audits, TISAX AL3 assessment, and any future audits and attestations around privacy. You will drive our internal privacy risk process.

The Director of Privacy will recommend ways to enhance security, availability, processing integrity, confidentiality, and privacy controls, including changes to policies and procedures.
You will work closely with our security, legal, IT audit, and third-party management teams, and with many process owners throughout the company. In addition, you will work closely with ADP’s Global Chief Privacy Officer on a range of company-wide strategic privacy initiatives.

Responsibilities

• Biometric privacy compliance for Workforce Software’s timeclocks and across all ADP services that employ biometrics.
• Assist with and support internal teams including the Audit Manager to ensure teams have the required documentation to pass various audits including ISO certifications, SOC 1 Type II, SOC 2 Type II, TISAX, and any other audits, including internal audits.
• Maintain, update, and enhance privacy policies, notices, standards, and procedures.
• Maintain the Record of Processing Activities as both a data controller and data processor.
• Perform Data Protection Impact Assessments to assess privacy risks of applicable processing activities and work with risk owners to remediate unacceptable risk.
• Advise our third-party management team around privacy due diligence activities.
• Respond to customer requests for information about our privacy program and our compliance with privacy regulations.
• Drive gap analyses to determine areas for improvements to mature our privacy posture.

Requirements

• A “can-do, get-it-done” attitude.
• Experience participating in privacy standards audits, such as those related to ISO 27001, ISO 27017, ISO 27018, ISO 27701, SOC 1/2, TISAX or similar audits.
• Experience and expertise in conducting privacy control reviews and risk assessments.
• Experience with writing, enforcing, and improving privacy policies, notices, standards, and procedures.
• Experience owning, managing, driving, and reporting on Privacy Risk in a mature organization.
• Excellent oral and written communication skills.
• Excellent ability to occasionally represent our privacy program to customers via calls and presentations.
• Strong analytical and problem-solving skills, as well as excellent judgment, and self-motivation.
• Advanced organizational and multi-tasking skills.
• A broad knowledge of the technical infrastructure and architecture of systems.
• A self-starter and ability to work independently and as part of a group.
• Keep abreast of industry privacy and security trends and developments, as well as applicable government regulations.

Travel

• 0 to 10%.

Education

• Bachelor’s degree OR equivalent experience.
• Industry recognized privacy certifications (CIPP/E, CIPP/US, CIPT, CIPM, CDPSE, etc.)

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com,  1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.