What are the responsibilities and job description for the Customer Service/Billing Representative position at Workforce Solutions for Tarrant Co.?
Rosa Medical Equipment
Customer Service / Billing Representative
Qualifications :
Previous experience in customer service required and experience in the Healthcare industry.
18 months related experience preferred.
HS Diploma or equivalent experience
Familiar with claim adjudication process
Proficient in Microsoft Office
Good organizational skills and an orientation to detail is required
Responsibilities :
- Handles telephone calls, distributes and documents the information appropriately.
- Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
- Communicates with referral sources on an ongoing basis.
- Initiate and maintain all CMN's.
- Check eligibility and benefit verification.
- Obtain pre-authorizations as required by insurance.
- Receives and resolves patient calls concerning billing questions.
- Filing of billing and clinical information is done in an orderly and efficient manner.
- Perform other duties as assigned.
Full-Time - Monday through Friday 8 : 30 am - 5 : 30 pm
