Business Development Associate

Job Description

General Purpose

Contact businesses and individuals by telephone to promote Labor Finders’ Staffing Services, receive orders, gather information, or verify details.

Main Job Tasks, Duties and Responsibilities

• Contact businesses and individuals by telephone to promote services
• Solicit orders services over the telephone
• Explain services to potential customers
• Deliver scripted greeting and introduction to the customer
• Adjust scripted presentation & information to meet needs of specific businesses & individuals
• Provide pricing details
• Handle customer questions
• Obtain customer information including company name, address, phone and email – most important the name of decision maker
• Record customer details including reaction to the service offered
• Receive orders over the telephone
• Input order details into the computer system
• Record customer details and details of transaction
• Confirm orders placed with Office Manager and Branch Manager for proper scheduling & staffing
• Obtain contact details of potential customers from sources including telephone directories and purchased lists
• Schedule appointments for Branch Manager to meet prospective customers
• Conduct customer and marketing surveys
• Answer telephone calls from potential customers who are responding to reach out efforts
• Contact customers to follow up on initial interaction

Education and Experience

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in sales, marketing, promotions, or telemarketing
• Product knowledge
• Proficiency in relevant computer applications

Key Business Development Skills and Competencies

• Communication skills
• Information gathering and management
• Persuasiveness
• Adaptability
• Initiative
• Tenacious
• Resilient
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation