What are the responsibilities and job description for the Front Desk Receptionist position at Workforce Solutions for Tarrant County?
Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services.
Educational Requirements: High School Diploma/GED or equivalent experience.
Qualifications and Experience:
Computer literate, with strong typing and 10-key skills
One or more years of experience in medical receptionist preferred
Familiarity with medical terminology and coding basics experience preferred
Ability to analyze various medical situations for scheduling purposes
Pleasant speaking and voice demeanor
Neat, professional appearance
Ability to multi-task
Responsibilities include but are not limited to:
Greets patients and visitors in a prompt, courteous, and helpful manner
Checks patients in and out, verifying current information and obtaining up-dated information.
Scans patient insurance cards and documentation into EMR system
Collects required payment, issues an appropriate receipt, and applies copay and or co-insurance payments received to patiient's acount
Attends staff meetings
Maintains strict confidentiality in compliance with HIPPA regulations
Additional responsibilities assigned by manager
Physical Demands:
While performing the duties of this job, the intern is regularly required to sit and stand. The intern is required to walk, reach with hands and arms, bend, and lift up to 20 pounds. The position requires manual dexterity to operate computer keyboard, calculator, telephone, and other office equipment as necessary, The position requires continuous viewing and typing on computers and use the telephone. Vision and hearing must be in the normal range.
