What are the responsibilities and job description for the Front Desk Receptionist position at Workforce Solutions for Tarrant County?
The ideal candidate should be a highly motivated individual; able to work well in a fast-paced environment while always maintaining a high level of great customer service and professionalism.
Duties and Responsibilities:
- Personally greet guests and clients upon their arrival and direct them to the appropriate meeting or management team member
- Answer telephone calls and emails in a prompt manner, direct calls or assist caller with requests
- Must be able to communicate clearly and effectively by phone, in person, email and take detailed messages
- Ensure all common areas within office are clean and tidy
- Receive, sort and distribute mail and deliveries
- Ability to multi-task and have general computer skills in Microsoft Office applications
- Maintain the filing/storage system of company documents
- Perform clerical duties such as making copies, running errands, etc.
- Provide additional general office support as needed to the management team with a variety of clerical activities and related tasks
- Confirm clients existing appointments
- Take payments
- Call existing clients regarding specials
