What are the responsibilities and job description for the Customer Experience Coordinator position at Working Solutions LLC?
About Our Team
At Working Solutions LLC, we are seeking a skilled Customer Experience Coordinator to join our team. As a key member of our front desk team, you will play a vital role in delivering exceptional customer experiences.
Your primary responsibilities will include:
- Welcoming customers and providing prompt assistance
- Managing phone calls and directing them to relevant departments
- Supporting administrative tasks, such as filing and data entry
- Maintaining a tidy and organized workspace
- Addressing customer concerns and resolving issues efficiently
- Processing transactions and handling payments
What We're Looking For
Candidates should possess:
- A high school diploma or equivalent
- Previous experience in customer-facing roles
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office and basic computer skills
- Willingness to learn and adapt to new situations
