What are the responsibilities and job description for the Retail Sales Ambassador position at Working Solutions LLC?
About the Role
The Front Desk Representative will provide exceptional customer service by greeting customers, answering phone calls, and addressing their needs in a timely and professional manner.
Responsibilities include:
- Greeting customers as they enter the store and offering assistance when needed
- Answering phone calls and directing them to the appropriate department or person
- Providing administrative support, such as filing, data entry, and inventory management
- Maintaining a clean and organized front desk area
- Handling customer complaints and resolving issues efficiently
- Processing transactions and handling cash and credit card payments
Requirements
To be successful in this role, candidates must possess:
- A high school diploma or equivalent
- Previous experience in a customer service or retail environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and basic computer skills
- Capacity to operate a forklift (training provided)
