What are the responsibilities and job description for the Administrative Assistant position at Workman Law & Litigation?
Workman Law & Litigation is dedicated to providing high quality, zealous and ethical representation to achieve the best possible outcome for each of our clients. We are a small but growing plaintiff’s law firm that believes in growth for both our employees and our firm. If you possess a growth-mindset, have a strong work-ethic and a desire to promote within our firm’s organizational structure, we want to talk to you!
We are looking for an Administrative Assistant who is self-motivated and a strong team-player who believes in and demonstrates strong customer service skills.
The best candidate is one who:
· will go above and beyond to help us deliver desired results
· is comfortable with changing technology
· is innovative and persistent when problem-solving
· can handle occasional high-stress
· will be inquisitive and assertive in the learning process
· expresses passion for the job and will maintain a positive and supportive attitude
Duties and Responsibilities:
· Answers and transfers phone calls; screens phone calls when necessary; fields client questions and/or complaints
· Welcomes and directs clients, potential clients, vendors and visitors
· Performs a variety of administrative duties; recognizes some information, decisions, documents and communication may be sensitive and/or confidential
· Creates electronic files for new and potential clients; completes the intake process for potential clients
· Sends status letters to potential clients; update electronic records regularly
· Responds to and resolves administrative inquiries and questions
· Maintains office supplies and coordinates maintenance of office equipment
· Processes incoming and outgoing mail, maintains postage levels
· Advises litigation attorneys of daily incoming court-related mail
· Scans legal documents; files electronic and paper documents
· Maintains conference room; prepares conference room for official meetings
· Maintains monthly expenditure report
Required skills and abilities:
· Excellent verbal and written communication skills
· Excellent interpersonal and customer service skills
· Proficient in Microsoft Office Suite or related software
· Excellent organizational skills and attention to detail
· Intermediate level of understanding of clerical procedures and systems such as recordkeeping and filing
· Ability to work independently
· Ability to work well with team members and clients
· Strong time management skills
· Ability to work well under pressure
· Desire to help others in need of professional representation
Working Conditions
The Administrative Assistant works in a small office environment that is friendly, supportive and team oriented.
Performance Standards
The Administrative Assistant position will be evaluated against goals, objectives and performance factors.
Promotional Opportunities
· Pre-Litigation Assistant
· Litigation Assistant
Salary : $22