What are the responsibilities and job description for the Deli Customer Experience Specialist position at Workman's Travel Center?
Job Summary
The Deli Customer Experience Specialist is responsible for delivering exceptional customer service and creating a welcoming atmosphere in the deli department. This role requires a strong focus on customer satisfaction, attention to detail, and the ability to work effectively in a team environment.
About the Job
This position involves interacting with customers, responding to their needs, and providing solutions to ensure a positive experience. You will also be responsible for maintaining a clean and organized workspace, operating food preparation equipment, and handling cash transactions accurately.
Key Accountabilities
- Provide exceptional customer service and create a welcoming atmosphere in the deli department
- Respond to customer inquiries and resolve issues promptly and professionally
- Maintain a clean and organized workspace, including food preparation equipment and storage areas
- Handle cash transactions accurately and efficiently
- Collaborate with colleagues to achieve sales goals and provide a seamless customer experience
Requirements
- High school diploma or equivalent preferred
- Prior experience in food service or retail industry preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with cash handling
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Employee meal discounts
The Deli Customer Experience Specialist is responsible for delivering exceptional customer service and creating a welcoming atmosphere in the deli department. This role requires a strong focus on customer satisfaction, attention to detail, and the ability to work effectively in a team environment.
About the Job
This position involves interacting with customers, responding to their needs, and providing solutions to ensure a positive experience. You will also be responsible for maintaining a clean and organized workspace, operating food preparation equipment, and handling cash transactions accurately.
Key Accountabilities
- Provide exceptional customer service and create a welcoming atmosphere in the deli department
- Respond to customer inquiries and resolve issues promptly and professionally
- Maintain a clean and organized workspace, including food preparation equipment and storage areas
- Handle cash transactions accurately and efficiently
- Collaborate with colleagues to achieve sales goals and provide a seamless customer experience
Requirements
- High school diploma or equivalent preferred
- Prior experience in food service or retail industry preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with cash handling
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Employee meal discounts
