What are the responsibilities and job description for the Senior Underwriter position at WorkNow Staffing?
What can you expect?
- You will acquire first-hand experience of the inner workings of a Managing General Agency (MGA) and gain specific understanding on how catastrophic modeling influences and supports underwriting, pricing, business planning, capital setting, and risk management processes.
- You can expect to make a direct impact on business results by utilizing your analytical skills to enable sound risk selection.
- You will be joining an experienced, collaborative team that excels in communication and supports one another’s successes and failures with empathy and understanding.
- Your career will be supported with a hands-on training and development plan that encourages you to own your career and better yourself by discovering your motivations and unlocking your passions.
What is in it for you?
- Top notch medical, dental, vision, employee stock purchase program, and 401(k) match.
- A flexible work schedule with competitive compensation including bonus eligibility and vacation days commensurate with experience level.
- A collaborative office with a fun room (ping pong, foosball, pinball), amazing views of the Rockies, and company happy hours.
We will count on you to:
- Service a book of business through the full policy lifecycle within service standards.
- Build relationships with agency partners and sales representatives to improve risk classification, bind ratios, and sales volume.
- Gain an understanding of agency management, product distribution, and claims procedures that enhance growth and underwriting profit.
- Create and maintain procedures.
- Professionally communicate with producers via phone, email, and chat regarding underwriting questions, policy servicing, and billing questions.
- Mentor and train less experienced team members.
- Work cross-functionally with Compliance, Claims, Product, Underwriting and other business units to develop process improvements and product enhancements.
- Provide input and feedback to leadership for continuous process improvement.
- Fill in for other team members to ensure business continuity during peak periods and/or when team members are unavailable.
What you need to have:
- High attention to detail, creativity, intellectual curiosity, a desire to communicate, and strong time management skills.
- Excellent customer service and communication skills.
- 1-3 years’ work experience. Bachelor’s degree preferred but not required.
- Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint, Outlook, MS Teams).
- High attention to detail, creativity, intellectual curiosity, a desire to communicate, and strong time management skills.
- Excellent customer service and communication skills.
What makes you stand out?
- 3 years of insurance or closely related office experience.
- Successful completion of insurance and/or financial designations.
- Experience using third-party catastrophe risk modeling services.
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