In-House Resource (IT Support & Inventory Management)

Job Overview :

WorkSmart is seeking a highly detail-oriented and reliable In-House Resource to support our IT operations. This full-time, in-office role is essential in managing IT inventory, preparing hardware for deployment, and assisting with on-site client setups. The ideal candidate is someone who thrives in an organized environment, can handle repetitive tasks with precision, and takes pride in ensuring IT equipment is properly accounted for and ready for use.

While this role is primarily based in our office, occasional on-site visits to client locations may be required to deploy computers or assist with hardware installations.

Key Responsibilities :

• Inventory Management – Track, document, and organize incoming and outgoing IT hardware.
• Hardware Processing – Receive, inspect, and log IT equipment from vendors and clients.
• Device Setup & Configuration – Prepare computers for deployment, including imaging, software installation, and hardware configuration.
• Network and infrastructure setup – Prepare switches, wireless access points, and other infrastructure for deployment, including firmware upgrades, resetting equipment, testing, and initial configuration.
• In-House support – Assist clients with drop off or pickup needs and assist internal WorkSmart staff with technical issues.
• Basic Troubleshooting – Conduct initial checks on hardware and software before escalating issues to senior technicians.

Qualifications & Skills :

If you're someone who enjoys keeping IT operations organized and running smoothly, values precision in your work, and doesn't mind hands-on technical tasks, we'd love to hear from you!

Benefits

This is a full-time position with excellent benefits.

Core Values

Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. By embodying these values as an organization and as individuals, we will continue to grow and succeed.

Do the Right Thing

Put People First

Own It

Be Curious