What are the responsibilities and job description for the Customer Service Representative position at WorkSmart Staffing?
DUTIES AND RESPONSIBILITIES :
Type a minimum of 45 wpm
Efficient in Microsoft Office : Word, Excel and Outlook
Must possess strong data entry skills
Must possess strong organizational skills and attention to details
Must be a team player with a professional and pleasant personality
Must enjoy working with the public and answering approx. 200-250 calls and emails a day REQUIRED SKILLS :
Must possess a High School diploma
4 years previous Customer Service experience NICE TO HAVES, BUT NOT REQUIRED :
Mechanical background and or trailer knowledge
Data Pro, Olark, Bazaarvoice and Sugar CRM program knowledge THINGS TO CONSIDER :
High volume position
Will be sitting for long periods of time
WorkSmart is an Equal Employment Opportunity Employer. We prohibit discrimination and harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
In order to be considered for employment, applicants must have authorization to work in the United States.
Our company maintains a zero-tolerance policy for illegal drug use or possession in the workplace. Pre-employment drug screening may be conducted, and employees may be subject to random testing.
