What are the responsibilities and job description for the Computer Technician position at WorkSource Oregon?
****Please register with the Oregon Employment Department/WorkSource Oregon Labor Exchange system (www.imatchskills.org) prior to submitting your resume. Resumes submitted without this registration will not be considered.****
Do you have a strong technical aptitude and interest in staying up to date on the newest technology? Do you enjoy trouble shooting and solving problems for all sorts of customer tech needs? Are you driven and interested in continuous learning and looking for an opportunity with growth potential? If this sounds like you, we want to hear from you!
Job Title: Technical Support Specialist
Job Description:
We are a Managed Service Provider (Help Desk) currently seeking a skilled Computer Technician to join our team. The ideal candidate will have a passion for all things tech-related, to troubleshoot and resolve common software and hardware issues on both PC and Mac computers. The technician will also be responsible for reinstalling operating systems, running diagnostic services, replacing LCD panels, disinfecting and removing malware, and installing new components in desktop computers.
Job Responsibilities:
- Troubleshoot common Microsoft Windows software issues.
- Troubleshoot common PC hardware related issues.
- Troubleshoot common Apple / Mac Computer software issues.
- Troubleshoot common Apple / Mac hardware issues.
- Reinstall both PC and Mac operating systems.
- Run complete system diagnostic services on both PC and MAC computers.
- Install / replace LCD panels on both PC and MAC laptop computers.
- Disinfect and remove malware on both PC and MAC computers.
- Install new components in Desktop PCs, GPUs, PSUs, etc.
- Replace hardware components in both PC and Mac computers.
- Troubleshoot and resolve common software and hardware issues.
- A keen eye for detail shown in quality of work.
- To drive to and from locations as needed, in your car (mileage reimbursed)
Requirements:
- 1 year experience
- A valid driver's license
- High school diploma or equivalent.
- To work well independently and as part of a team.
- Knowledge of Microsoft Windows and Apple / Mac OS.
- Familiarity with common tools and software used in computer repair.
- Strong communication, customer service skills and experience.
- Experience understanding lengthy installation guides and instructions.
- Employer to conduct background check.
Hours and Pay:
- Remote and onsite required,
- Part time to full time available
- $18.00 - $20.00 per hour depending on experience
Benefits:
- Opportunities for career advancement and on the job training.
- Friendly and collaborative work environment.
If you meet the qualifications and are interested in this exciting opportunity, please submit your resume for consideration to OED_lanerecruiters@employ.oregon.gov with the job title in the subject line after completing your iMatchskills profile.
*** We offer priority of service for veterans and eligible spouses in all employment, training, and placement services. If you served in the U.S. Armed Forces or are an eligible spouse please let us know. **
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Paid time off
Compensation Package:
- Hourly pay
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20