What are the responsibilities and job description for the Private Events Manager position at workstream?
This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).
Find out more about this role by reading the information below, then apply to be considered.
The Private Events Manager is a self-motivated leader with an entrepreneurial spirit and a relentless desire to win. They will be responsible for the implementation, development, and ongoing evolution of the company’s private dining program, ensuring private events are coordinated with guests and operations staff and executed seamlessly. The Private Events Manager will be responsible for recruiting, hiring, and training a highly skilled private events team that executes on-brand, buzzworthy experiences. The Private Events Manager is sales driven, working closely with the culinary team to develop strategies to maintain a full book of business and help contribute to overall restaurant sales. They are detail-oriented with a deep passion for hospitality and culinary excellence, and a commitment to the highest standards of service and operations, ensuring that our Iconic Hospitality is reflected from start to finish.
Duties
- Foster a cohesive and collaborative team environment through exemplary leadership.
- Meet or exceed annual private event sales planning / execution goals, including proactive outreach to increase book of business year over year.
- Recruit, train, and supervise private events team, including performance evaluations, investigation and resolution of personnel issues, and disciplinary / termination decisions.
- Train partners on private event execution in alignment with front of house and back of house company policies and standards.
- Lead weekly meetings with restaurant management team; enroll leaders on upcoming private events, menu specifications, planned execution, and staffing needs.
- Manage private event labor scheduling, budgets, and costs.
- Promptly triage and manage all private event requests received through various communication channels, such as reservation software, business email accounts, and phone inquiries.
- Create and execute event contracts and banquet event orders (BEO).
- Conduct store / market visits within the region to meet with operations management teams.
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
- Follow and enforce all food and alcohol service and handling safety precautions and procedures.
- Perform other duties and projects as assigned.
Basic Qualifications
Required Knowledge, Skills, and Abilities
Benefits
Join our team!
If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.
About JOEY Restaurants
The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.
JOEY Restaurants is an Equal Employment Opportunity Employer.
We are committed to offering reasonable accommodations to qualified job applicants.
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