Demo

Fraud Specialist

Workway
Seal Beach, CA Temporary
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/11/2025

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, We have a Fraud Specialist opportunity with a Bank. This Bank offers a community-focused workplace with strong career growth, competitive benefits, and a commitment to employee success. Join a trusted team dedicated to supporting local communities for over a century. The Fraud Specialist is responsible for the specific duties listed below.

Essential Duties Related to ONS, Deposit, and ACH Fraud :

  • Verify all potential ONS, Deposit, and ACH fraud cases as identified in the Bank's Fraud Detection Systems.
  • Follow Exception Item procedures and perform the appropriate protocol.
  • Notify Branch Operations of any questionable items to obtain approval.
  • Track and retain resolutions for exception items.

Essential Duties Related to Credit and Debit Card Fraud :

  • Monitor Client and Fraud Detection Systems.
  • Open fraud claims as soon as fraud is confirmed with the cardholder.
  • Review all reported fraud activity on the Client's account for any chargeback rights or possible recovery.
  • Work fraud claims in a timely manner to ensure compliance with Regulation E.
  • Maintain updated Fraud Logs for management and accounting purposes.
  • Follow up on any investigative leads for fraud cases, including chargebacks, photos, retrievals, and police leads.
  • Specific qualifications for the position include :

  • A high school diploma or equivalent is required; an Associate's degree is desirable.
  • Minimum 1 year experience in a banking security environment and / or 1 year experience in a credit or debit card processing environment.
  • A background in overall bank operations is required.
  • Pay Rate Range : $19.67 - $27.39 / hour

    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http : / / www.workway.com / EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

    Salary : $20 - $27

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