Product Manager

Who We Are: 

Our passionate, creative, and talented employees are transforming how small businesses operate. We firmly believe that great technology should be accessible to businesses without big budgets or big teams. This is why we create flexible solutions, so our customers can effectively manage their people, inventory, time, sales, and more with less effort.

We strive to create exceptional experiences for our customers and their employees, which is why we value our employees and recognize and reward hard work. We are changing the landscape for small businesses and are looking for people want to make an impact.

We Are Looking for a Product Manager Who Is: 

• Determined to create great experiences for our customers
• Meticulous about the details and able to think about products comprehensively
• Self-motivated and resourceful
• Creative, passionate, and thinks outside the box
• Able to multi-task, think quickly in dynamic situations, and a fast learner
• Eager to solve problems
• Empathetic and can project themselves into the minds of customers
• Able to prioritize and knows when to “ship” features and products that deliver value
• Receptive to feedback from colleagues and customers
• Enthusiastic about their work

Responsibilities:

• Own the feature definition of products or product lines
• Define feature details, use cases, business rules, requirements, and user flows
• Own and maintain an ordered backlog based on priority for new features, enhancements, and new products
• Create, develop, and execute strategic plans to deliver new features, enhancements, or new products from concept to launch
• Conduct research and analyze the market and competitive environment to identify customer needs, market gaps, and opportunities to create a differentiated product vision that delivers value across multiple platforms
• Define and measure KPIs to evaluate the impact of what is delivered and prioritize iterations as needed
• Own goals, roadmaps, priorities, education, rollouts, and communication for the team
• Ensure initiatives align with product goals and objectives
• Provide cross-functional leadership and bridge organizational gaps between different functional groups, most often between Engineering, Marketing, Sales, and Support
• Elaborate on ideas with wireframes and mockups (in conjunction with designers)
• Solicit and prioritize product feedback from internal (Sales, Support, Executive, etc.) and external (customers) stakeholders to expand product backlog
• Serve as the product expert and go-to-person for product questions, advice, and ideas
• Manage releases through feature review and sign-off, release notes (internal and external), assist with training, and online help creation as needed
• Drive execution and remove roadblocks
• Problem-solve existing challenges and anticipate potential future issues
• Manage multiple tasks and projects simultaneously
• Produce quality work while maintaining a strong sense of urgency
• Participate in project planning meetings and activities
• Perform other duties and projects as assigned

Qualifications:

• Experience with SaaS
• Bachelor’s Degree in Product Development, Product Design, or equivalent work experience
• 2 plus years of product management or related experience
• High level of focus and precision ensuring no details are overlooked
• Experience with the design and development of web and mobile applications
• Ability to rely on experience and judgment to make informed decisions and effectively plan for desired outcomes
• Ability to work in a fast-paced environment and stay focused under pressure
• Able to listen actively, express ideas clearly (verbal and written), and facilitate a collaborative environment
• Familiarity with Agile Scrum methodology

Physical Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:

While performing duties of job, incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Specific vision abilities required by the job include spending extended hours in front of a computer screen.

Job Type: Full-time

Pay: $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• 8 hour shift
• Monday to Friday

Location:

• California (Required)

Work Location: Remote

Salary : $95,000