What are the responsibilities and job description for the Information Officer - Platform Engineering position at World Bank Group?
Information Officer - Platform Engineering
Job #:
req32903
Organization:
World Bank
Sector:
Information Technology
Grade:
GF
Term Duration:
3 years 0 months
Recruitment Type:
Local Recruitment
Location:
Washington, DC,United States
Required Language(s):
English
Preferred Language(s):
Closing Date:
5/7/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150 locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
ITS Technology Platforms: ITSPL delivers secure, cloud-first IT platforms with automation, self-service, IAM, & Platform Engineering (IaC). It manages databases, integrations, & cloud ops to ensure reliable, scalable, & cost-effective alignment with enterprise standards.
Position Overview:
We are seeking a highly motivated and innovative Platform Engineer specializing in Infrastructure as Code (IaC) to join our team. The ideal candidate will contribute to the development of our Internal Platform as a Product by building Infrastructure as Code, developing APIs, implementing CICD pipelines, and creating CLI tools to deliver platform services effectively. This role will be leveraging Terraform, Ansible, Azure DevOps, Python, NodeJS and Security scanning tools for automated, secure, and scalable AWS/Azure cloud infrastructure solutions. The candidate will play a critical role in shaping our platform engineering practices by combining software development expertise with a deep understanding of modern cloud environments, DevSecOps, GitOps principles and applying these principles to modernizing the lifecycle of legacy technologies to be managed similarly to modern environments.
Successful candidate will have the opportunity to modernize engineering environment with emphasis on automation, innovation, and learning. This role will help shape internal developer experiences and contribute to scalable platform design.
Selection Criteria:
Design, develop, and maintain infrastructure as code using Terraform to automate the provisioning and Day 2 management of cloud resources. Focus on building reusable modules, enforcing standards, and enabling consistent, repeatable deployments across environments.
Collaborate with internal teams to integrate infrastructure automation into the software development lifecycle. Work closely with application developers, security, and DevOps to enable frictionless deployments through CI/CD and self-service platforms.
Implement and manage cloud infrastructure solutions with a focus on high availability, scalability, and security. Continuously monitor, optimize, and improve infrastructure components to meet business and performance objectives.
Develop internal tooling using Python/NodeJS for delivering Platform services.
Design, develop, and maintain scalable and secure APIs to support platform capabilities and internal tooling. Ensure APIs are well-documented, versioned, and aligned with platform security and performance standards.
Automate & integrate EntraID for identity and access management within cloud environments.
Monitor and optimize cloud infrastructure performance, ensuring cost efficiency and reliability.
Develop and maintain documentation for infrastructure configurations, processes, and procedures.
Troubleshoot and resolve infrastructure-related issues in a timely manner.
Continuously seek ways to optimize workflows, reduce toil, and automate repetitive tasks, contributing to overall team velocity and reliability.
Stay ahead of the curve by exploring new tools, patterns, and best practices, applying them thoughtfully to improve platform maturity.
Implement self-healing systems and automation for fault detection and resolution.
Implement DevSecOps practices to ensure security is integrated into the development and deployment processes.
Manage source code and collaborate using GIT.
Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, IaC, DevSecOps, and GitOps.
Bridge the knowledge gap and handle the SRE activities during HQ hours for support of legacy technologies such as Public Key Infrastructure (PKI), Enterprise Service Bus (ESB), WebSphere, IBM MQ, JBoss, Commercial Off-The-Shelf (COTS) software,IIS and AMQ including aspects of service , incident and change management . Support automation to mitigate risks and promote decommissioning.
Selection Criteria
- Bachelor's degree in Computer Science, Information Technology, or a related field with 7 years of Experience or equivalent combination of education and experience.
Proven experience with Terraform, Terraform Cloud & Ansible.
Strong software development skills, with proficiency in one or more programming languages (e.g., NodeJS, Python, Go, Java).
Extensive experience with cloud infrastructure, particularly with major cloud providers (e.g., AWS, Azure, Google Cloud).
Strong understanding of PostgreSQL database development and optimization.
Knowledge of multiple Cloud PaaS offerings such as Azure ASE, Postgre, ACA, AKS and their deployment and management.
Knowledge of Kubernetes, containerization, Helm Charts and serverless computing.
- Prior experience managing middleware environments in a large enterprise.
Demonstrates a self-starter mindset, proactively identifying gaps in platform capabilities and proposing innovative, scalable solutions.
Navigates ambiguity and complex technical challenges with a problem-solving approach, leveraging internal documentation, communities, and experimentation.
Experience with EntraID for identity and access management.
Solid understanding of DevSecOps practices, including integrating security scanning tools (e.g., Prisma Cloud) into CI/CD pipelines, managing secrets, and enforcing compliance as code.
Familiarity with Site Reliability Engineering (SRE) concepts such as SLAs, SLOs, error budgets, and implementing observability for infrastructure and platform services.
Proficiency in Git, including branching strategies, pull request workflows, conflict resolution, and managing infrastructure code in version-controlled environments.
Experience with CI/CD pipelines and tools (e.g., Azure DevOps, Jenkins, GitLab CI).
Experience with GitOps tools (e.g., Flux, ArgoCD), and policy-as-code tools (e.g., OPA, Sentinel).
Knowledge of service mesh, networking, and secrets management in cloud-native environments.
Background in SRE, observability tooling, or FinOps is a plus.
Familiarity with developer experience (DevEx) metrics and how platform engineering contributes to them.
Strong understanding of networking, security, and system administration in cloud environments.
Excellent problem-solving skills and the ability to work independently and as part of a team.
SAFe certification.
Strong communication and documentation skills.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
