What are the responsibilities and job description for the Service Advisor position at World Car Auto Group?
Job Summary
We are seeking a dedicated and knowledgeable Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and support throughout their automotive service experience. This role requires strong communication skills, a solid understanding of automotive diagnostics, and the ability to manage customer relationships effectively.
Duties
- Greet customers and assess their automotive service needs.
- Provide accurate information regarding services, repairs, and maintenance options.
- Prepare detailed service estimates and communicate them to customers.
- Handle cash transactions and manage customer accounts efficiently.
- Collaborate with technicians to ensure timely completion of services.
- Document all service requests and follow up with customers on progress.
- Maintain a clean and organized service area to enhance customer experience.
- Stay updated on automotive technology and industry trends.
Skills
- Proficient in cash handling and financial transactions.
- Strong knowledge of automotive diagnostics and repair processes.
- Experience in automotive sales and service writing.
- Ability to perform auto estimating for various services.
- Solid mechanical knowledge, particularly in areas like shocks, struts, and general automotive service.
- Excellent communication skills with a focus on customer satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Advisor and contribute to delivering outstanding automotive services while building lasting relationships with our customers.
Job Type: Full-time
Pay: $48,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Weekends as needed
Ability to Commute:
- San Antonio, TX 78224 (Required)
Ability to Relocate:
- San Antonio, TX 78224: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $100,000
