What are the responsibilities and job description for the Network Systems Administrator position at World Changers Church International?
Job Description
Job Description
OCCUPATIONAL SUMMARY :
The Network Systems Administrator (NSA) primary responsibilities are to manage, maintain, and optimize the organization's computer networks and systems The NSA ensures high availability and reliability of network infrastructure and resolves network-related issues The NSA will monitor system performance, install software and hardware, and provide technical support to end-users and embrace a critical role in maintaining network security and implementing updates to maintain secure systems.
SUPERVISORY DUTIES : None
PRIMARY DUTIES AND RESPONSIBILITIES :
Performs Network Administration
Designs, installs, configures, and maintains network hardware & software, including routers, switches, firewalls, & VPNs
Monitors network performance and troubleshoot issues to ensure optimal functionality
Performs network upgrades and security updates
Configures network devices and manage user access to maintain network security
Documents network configurations, changes, and upgrades
Other duties as assigned
System Maintenance
Installs, configures, and updates operating systems and software applications on servers and workstations
Conducts regular system backups and implement disaster recovery plans
Monitors system performance, perform tuning, and manage system resources to ensure reliability
Schedules and performs regular maintenance to minimize downtime
Security Management
Implements and manages network security protocols, including firewalls, intrusion detection systems, and anti-virus software
Monitors network activity for potential security breaches and respond to incidents in a timely manner
Regularly reviews and updates security measures to ensure compliance with company policies and regulatory requirements
Trains employees on network security protocols and best practices
Technical Support
Provides technical support to end-users, assisting with connectivity issues, network troubleshooting, and general IT queries
Collaborates with the IT team to resolve escalated issues and provide solutions to complex technical problems
Manages network access for new employees, including setting up user accounts and permissions
PRIMARY DUTIES AND RESPONSIBILITIES CONTINUED :
Network Optimization and Planning
Evaluates existing network infrastructure and recommend upgrades or improvements
Remains current on emerging technologies and suggest integrations to enhance system efficiency
Assists in developing and implementing IT policies and procedures
Collaborates with vendors and suppliers to evaluate and procure network equipment
EDUCATION AND IF REQUIRED,PROFESSIONAL CERTIFICATION(S);
Associate or BS degree in Computer Science or Information Systems
Professional certifications in Microsoft Server, Cisco Hardware, VMWare and NetApp preferred
EXPERIENCE :
Apple / Macintosh technical and functional support background is a PLUS
Minimum of five (5) years of experience in a networking support environment, with a strong focus on managing software and hardware support team(s) and / or equivalent experience
Managing software projects including planning, implementation, user training and documentation desired
KNOWLEDGE | SKILLS | ABILITIES :
Proficient in network protocols, hardware, and services (eg, TCP / IP, DNS, DHCP)
Strong understanding of network security protocols and best practices
Experience with firewall configuration, VPNs, and security management
Familiarity with server administration, virtualization, and backup solutions
Excellent troubleshooting and problem-solving skills
Strong communication skills with the ability to explain technical issues to non-technical users
Ability to learn new systems, processes, & procedures
A gracious, Christ-like demeanor in demanding situations
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