Social Media Assistant

Job Description

Position Title: Social Media Assistant Department: Executive Administration

Reports To: Social Media Administrator FLSA | ACA: Non-Exempt | Part-Time | Temporary

OCCUPATIONAL SUMMARY: The Social Media Assistant is responsible for assisting the administrator and implementing social media strategy via social media platforms for the following entities: World Changers Church International (WCCI), Creflo Dollar Ministries (CDM), and Taffi Dollar Entities/Enterprises (TDE).

SUPERVISORY DUTIES: None

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop and curate compelling content (text, images, videos) that reflects our mission and resonates with our audience
• Oversee daily management of social media accounts (Facebook, Instagram, Twitter, etc.), including posting, responding to comments, and engaging with followers
• Create and implement a social media strategy to increase brand awareness and drive engagement
• Monitor and analyze social media performance metrics to assess effectiveness and adapt strategies accordingly
• Monitor online conversations and address any issues or concerns promptly and professionally
• Coordination with the Graphics team on the creation of social media graphics for CDM, TD and WCCI page including Instagram, Twitter and Facebook
• Creating graphics as needed for the relevant pages/accounts
• Creation of monthly social media calendars for CDM, TD and WCCI pages including IG, Twitter and Facebook
• Posting to the feeds of the pages named above based on social media calendars
• Facilitation of all stream yard based virtual events
• Download and upload of confessions daily on Creflo Dollar’s social media pages
• Comment monitoring of all online services including confessions, Wednesday service and Sunday service
• Assist in coordination of social media content capturing for events and conferences including on-site support
• Capturing Sunday Service “behind the scenes” content for immediate posting to social media platforms
• Provide organized, flexible, and proactive collaboration in a fast-paced, team environment
• Provide Creative and innovative ideas to move the social media pages forward
• Manage multiple projects simultaneously, with high attention to detail and in accordance with ministry protocol and processes
• Assist with communicating, updating, and managing all incoming social media requests and tasks using Microsoft Outlook, Basecamp, Dropbox, and Monday.com
• Troubleshoot fraudulent activity and ensure protection of brand across social media platforms
• Maintaining up-to-date Standard Operating Procedures (SOPs)
• Other duties as assigned
  
  

EDUCATION:

• High School Diploma or GED
• Bachelor’s degree in marketing, advertising, or communications
  
  

EXPERIENCE:

• Social Media Marketing experience
• Content Creation Experience
• 3-5 years in Social Media, Marketing, Advertising or related field
• Familiarity with all current social media platforms
• Previous social media/marketing experience in a faith-based organization is a plus
  
  

SKILLS/ABILITIES:

• Must be able to multitask
• Effective written and verbal communication skills
• A high level of attention to detail
• Ability to work effectively within a team and independently
• Experience using computers for a variety of tasks
• Competency in Microsoft applications including Word, Excel, and Outlook
• Ability to maintain confidentiality a must
• Good organization skills
• Ability to learn new systems, processes, & procedures
• A gracious, Christ-like demeanor in demanding situations
  
  

EQUIPMENT TO BE USED:

• Office Equipment (computer, laptop, copier, fax, etc)
  
  

WORKING CONDITIONS:

• Normal Professional environment
• Ministry environment