Assistant General Manager - Stirrups

The World Equestrian Center located in Ocala, FL is currently seeking a Stirrups Assistant General Manager to join our team!

Stirrups Assistant General Manager will be responsible to effectively manage Stirrups restaurant and ensure that guests are promptly and courteously served, in accordance with Standard Operating Procedures. The Assistant General Manager is also responsible for training of staff, weekly scheduling, inventory, and always promoting a positive image of the property.

Job Duties and Responsibilities:

• Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of
• beverage bills within all departments, and cashing up of tills.
• Responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock
• rotation, and return of any sub-standard items.
• Ensure all company/local/state and federal policies are adhered to.
• Report regularly to Stirrups General Manager and WEC Senior Leadership regarding departmental
• performance, while ensuring all are well-informed of any relevant information and/or issues.
• Develop and maintain professional relationships with internal and external guests.
• Ensure all guests receive impeccable service and have a memorable dining experience.
• Monitor dining room ambiance, food quality/presentation, and overall guest satisfaction.
• Ensure invoices are forwarded promptly and are correct and that cash procedures are being adhered to
• Perform a duty manager role while on shift when required.
• Oversee scheduling and manage labor costs.
• Recruit, train, and supervise restaurant staff, including servers, server assistants, food runners, hosts, and
• bartenders.
• Set performance standards and conduct regular evaluations to ensure exceptional service delivery.
• Provide ongoing training and development opportunities to enhance staff skills and knowledge.
• Assist/Support in payroll duties including but not limited to: data entry in tip sheet, approval of team
• member hours/breaks, processing payroll if/when necessary.
• Assist with service in other areas of the hotel and property as requested.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Associate must be able to communicate in English both written and verbal skills.
• Associate must talk and hear.

Qualifications, Education, Experience, Skills, and Abilities:

• Must be able to understand, read and write English.
• Ability to create strong working relationships with guests and service team to drive a positive culture
• Minimum of 5 years of F&B experience
• Preferred 2 years in a luxury hotel operation
• Minimum 2 years in fine dining/luxury dining experience
• Must be ServSafe certified.
• Must be Alcohol Compliance certified.
• Proficiency in Microsoft Excel and Outlook
• Strong beverage knowledge and service experience preferred - Court of Master Sommeliers Level 1 or
• equivalent experience

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.