What are the responsibilities and job description for the General Store Supervisor _FT position at World Equestrian Center Ocala?
The World Equestrian Center - is seeking to add a General Store Supervisor to join our team!
The General Store Supervisor is responsible for overseeing the day-to-day operations of the General Store under the direction of the Store General Manager. The supervisor will serve as the initial point of contact for all groups before, during and after their arrival at the Center, under the direction of the General Manager.
Primary Responsibilities:
- Assist all customers with purchases and other requests.
- Understand and adhere to guidelines on restricted sale items
- Adhere to all local, state, and federal laws
- Implement and follow all cash handling procedures.
- Process check-in/check-out and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
- Pre-register, block reservations and, as appropriate, takes same day and future reservations.
- Cancel reservations according to policies and procedures.
- Stay current on all shows, promotions, and future events within the Center and local area.
- Perform regular inspections of property; recommend maintenance of property and equipment as necessary to the proper personnel.
- Label, stock, and inventory department merchandise. Build displays for seasonal items/products
- Maintain an awareness of inventory/stocking conditions.
- Assist in cleaning the shower house and restrooms.
- Assist in garbage pick-up from sites.
- Attend meetings and trainings as requested.
- Maintain state, local, and company compliance reports and logs.
- Maintain store cleanliness and appearance to company standards.
- Ensure staff is on time and at work when scheduled, and conduct staff meetings as needed.
- Ensure staff is in proper uniform.
- Create a great customer experience every day.
- Provide excellent customer service.
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position
- Position may require lifting up to 50 lbs. occasionally
- Position requires walking/ standing for extended periods of time
Qualifications, Education, Experience, Skills, and Abilities:
- Possess high school diploma, GED or equivalent.
- Two (2) years prior supervisor experience
- Ability to follow written and oral instructions
- Microsoft experience (excel and outlook)
- Exhibit strong customer service skills, organizational skills and attention to detail.
- Previous experience with cash handling procedures.
- Must be available to work evening and weekend hours and have open and flexible availability
The World Equestrian Center - Ocala is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
