What are the responsibilities and job description for the National Account Executive - Commercial Lines Insurance position at World Insurance Associates LLC?
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position is for an Account Executive with responsibilities related to client management and retention.
Primary Responsibilities
- Manage a complex book of business comprised of clients with various lines of business with advanced program structures
- Responsible for acting as the primary contact between clients and trading partners and retaining clients through customer service which includes open, timely, and clear communication channels with clients, producers, and internal partners.
- Development, oversight, and coordination of client strategy, placement, and service plans
- Provide technical expertise in analyzing client needs, coverage forms, quotations, and value-added services
- Prepare submissions to carriers including applications, loss analysis and other relevant information following World’s professional standards while coordinating with Placement Specialists and responding to questions during the placement process
- Analyze quotations and coverage comparisons for proper coverages, terms and conditions
- Prepare final client Proposals incorporating program recommendations
- Oversight of timely delivery of confirmation of coverage, policies, endorsements, and audits as applicable
- Identify problems, summarize, and develop strategic solutions with the client by incorporating the company’s culture and values in our recommended strategic solutions
- As needed, prepare reports including yet not limited to open items, reporting forms, stewardship, etc.
- Provide daily consultation to clients including, guidance on submitting first reports of claims, contract review, policy changes, and available World products, services, and resources
- Direct work of Associate Account Managers and Shared Services
- Maintain a high degree of accuracy in agency management systems and adherence to workflows and professional standards
Qualifications
- Bachelor’s degree or equivalent work experience, preferred
- 10 Commercial Account Management or Commercial Underwriting experience required at minimum
- Property & Casualty License required
- Preferred Language: English and Gujarati / Hindi
- Strong functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be proficient in Excel, Word, and other MS Office products
- Maintain effective relationships with clients, co-workers, and trading partners. Ability to work in a team environment
- Keep informed regarding industry information, new product information, coverage, and technology to continuously improve knowledge and performance
- Strong written, oral, and interpersonal communication skills
- Strong problem solving and critical thinking skills
- Ability to carry out complex tasks with many concrete and abstract variables
- Ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy and attention to detail
- Ideal candidate will have extensive knowledge of the hospitality industry
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
