What are the responsibilities and job description for the Senior Manager, Platform Technology and Strategy position at World Insurance Associates LLC?
Summary
World Investment Advisors - A World Company - is a nationally recognized financial services firm dedicated to providing the industry’s premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, World Investment Advisors supports $48B assets 1 across 65 offices and 310 team members.
Role
Oversee, maintain and enhance the digital technologies and strategic technology partnerships for a fast-growing and highly acquisitive retail broker/dealer and federally-covered registered investment adviser (RIA) with a national footprint.
Position Objective, Typical Duties And Responsibilities
World Investment Advisors is seeking an experienced fintech platform manager to both improve the
advisor experience and to provide better insights to management. The position is recognized as the
single point of contact for all technology platform partnerships, including data management and
user experience and is responsible for the long-term technology roadmap for the firm. The Director
will be responsible for managing our technology partners by making recommendations for changes and
holding our technology partners accountable for such changes. (S)he will also be required to
interact with the most senior leaders at World Investment Advisors to incorporate their feedback,
keep them apprised of progress, and ultimately to help drive the company’s strategy.
The ideal candidate has experience creating a comprehensive advisor workstation that pulls together
multiple data sources, industry tools and systems to create an integrated & aggregated competitive
technology platform to recruit and retain seasoned financial advisors. The candidate needs to have
deep wealth management experience with multi-custodian clearing firms (i.e., Pershing, Schwab,
Fidelity), technology solutions, and data management. Solutions delivery experience as well as
technical and functional understanding of the advisor experience with a willingness to ‘roll-up
sleeves’ are a must. This role reports to the Chief Operating Officer.
Duties Will Include, But Are Not Limited To
The salary range for this role is expected to be between $100,000 - $135,000, but might be higher depending on relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, etc.
Perks & Benefits
World Investment Advisors is a nationally recognized financial services firm dedicated to providing
the industry’s premier independent retirement plan and investment advisory services to employers,
executives, and individual investors. Collectively, World Investment Advisors supports $76B assets¹
across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors, we strive to provide a challenging, stimulating environment for the
best and brightest in the industry. We believe our employees can best serve our clients and
advisors in an atmosphere where individuals are treated fairly, where professional growth is
fostered and encouraged, and where a healthy balance between work and home life is respected and
preserved. We promote a friendly and collaborative work environment. We are motivated by team
camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan
participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to
meet our clients’ needs. Our junior staff works with their team members to develop the skills and
knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World Investment Advisors?
To Executive Search Firms And Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
1As of 12/31/2023, the World Investment Advisors network of advisors and firms collectively
provides support to over $55.4 billion in assets across a variety of channels including investment
management and retirement plan consulting services. This includes regulatory assets under
management (AUM) of over $24.5 billion.
World Investment Advisors - A World Company - is a nationally recognized financial services firm dedicated to providing the industry’s premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, World Investment Advisors supports $48B assets 1 across 65 offices and 310 team members.
Role
Oversee, maintain and enhance the digital technologies and strategic technology partnerships for a fast-growing and highly acquisitive retail broker/dealer and federally-covered registered investment adviser (RIA) with a national footprint.
Position Objective, Typical Duties And Responsibilities
World Investment Advisors is seeking an experienced fintech platform manager to both improve the
advisor experience and to provide better insights to management. The position is recognized as the
single point of contact for all technology platform partnerships, including data management and
user experience and is responsible for the long-term technology roadmap for the firm. The Director
will be responsible for managing our technology partners by making recommendations for changes and
holding our technology partners accountable for such changes. (S)he will also be required to
interact with the most senior leaders at World Investment Advisors to incorporate their feedback,
keep them apprised of progress, and ultimately to help drive the company’s strategy.
The ideal candidate has experience creating a comprehensive advisor workstation that pulls together
multiple data sources, industry tools and systems to create an integrated & aggregated competitive
technology platform to recruit and retain seasoned financial advisors. The candidate needs to have
deep wealth management experience with multi-custodian clearing firms (i.e., Pershing, Schwab,
Fidelity), technology solutions, and data management. Solutions delivery experience as well as
technical and functional understanding of the advisor experience with a willingness to ‘roll-up
sleeves’ are a must. This role reports to the Chief Operating Officer.
Duties Will Include, But Are Not Limited To
- Develop and implement a unified technology and data management strategy for our advisors and end clients.
- Bring industry experience to make informed strategy decisions on table stakes technologies from contact management, client onboarding and servicing to financial planning, portfolio management and aggregated reporting.
- Manage significant technology vendor relationships and foster a culture of excellence and teamwork with vendors, ensuring the delivery of high-quality solutions and services.
- Develop and maintain platform technology Standard Operating Procedures, training material; create and deliver training to back-office employees and advisors as needed.
- Continually assess systems for future growth and replacement to support business needs. Create business cases for furthering these efforts.
- Capture feedback from advisors, stakeholders, and key partners, translating into insights and recommendations for improving the technology ecosystem. Work closely with senior leadership to define and communicate the vision and roadmap for the technology platform.
- Ensure compliance with regulatory requirements and information security standards.
- Foster a culture of continuous improvement and drive initiatives to streamline processes, enhance efficiency and reduce costs.
- Provide status updates and progress updates to the World Investment Advisor’s executive team.
- Other duties and responsibilities as assigned while contributing proactively to the success of the team and adapting to evolving operational demands.
- Extensive experience with wealth management technology. The ideal candidate should have a minimum of 5 years of experience in developing and implementing technology solutions for the wealth management industry. This experience includes expertise in areas such as data management, client reporting, portfolio management, client billing, contact management, client onboarding, and back-office tools.
- In depth knowledge of industry trends and best practices, as well as the ability to anticipate and adapt to future developments in a constantly evolving environment.
- Demonstrated technical experience with custodian partners, including Pershing, Schwab and Fidelity, client onboarding systems, client reporting systems (i.e., Envestnet and Tamarac), CRMs, and portfolio management software (i.e., Vestmark).
- Ability to provide a high level of customer service to advisors and key stakeholders.
- Tamarac Portfolio Management System
- CRM: Salesforce and Redtail
- Forms Logic Digital Client Onboarding
- Vestmark
- FMG Suite
- Schwab Advisor Center
- Fidelity WealthScape
- Pershing NetX360
- Raymond James Client Center
- DST Vision
- Bachelor’s degree and five (5) years of financial services industry service experience; or
- An equivalent combination of experience, education, and/or training as approved by the hiring manager.
- Securities licenses (i.e., Series 6, 7, 65, etc.) not required.
- Has ability to contribute to the enhancement and implementation of firm operational processes and
- Ability to work independently in a fast-paced environment
- Possesses a passion to help team members and advisor clients; provide a high level of customer service
- Strong process and planning orientation
- Designs efficient systems, seeks productivity
- Ability to enthusiastically support the and promote firm leadership goals
- Must maintain client confidentiality; demonstrate integrity and code of ethics
- Accountable, adaptable, and flexible
- Attention to detail & ability to multi-task
- Strong verbal and written communication skills
- High level of team orientation; strong interpersonal communication skills
The salary range for this role is expected to be between $100,000 - $135,000, but might be higher depending on relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, etc.
Perks & Benefits
- 401(k) with Employer Match
- Health Insurance (with HSA option)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Generous Paid Time Off Policy
- Paid Mental Health Days
- Flexible Spending Account (FSA)
- Healthy Work/Life Balance
- Maternity/Paternity Leave Policy
- Remote Work Opportunity
World Investment Advisors is a nationally recognized financial services firm dedicated to providing
the industry’s premier independent retirement plan and investment advisory services to employers,
executives, and individual investors. Collectively, World Investment Advisors supports $76B assets¹
across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors, we strive to provide a challenging, stimulating environment for the
best and brightest in the industry. We believe our employees can best serve our clients and
advisors in an atmosphere where individuals are treated fairly, where professional growth is
fostered and encouraged, and where a healthy balance between work and home life is respected and
preserved. We promote a friendly and collaborative work environment. We are motivated by team
camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan
participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to
meet our clients’ needs. Our junior staff works with their team members to develop the skills and
knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World Investment Advisors?
- Great company culture with an awesome team-oriented atmosphere!
- Mentorship Opportunities
- Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.)
- Professional growth opportunities
- Friendly and collaborative work environment
- Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering
To Executive Search Firms And Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
1As of 12/31/2023, the World Investment Advisors network of advisors and firms collectively
provides support to over $55.4 billion in assets across a variety of channels including investment
management and retirement plan consulting services. This includes regulatory assets under
management (AUM) of over $24.5 billion.
Salary : $100,000 - $135,000
