What are the responsibilities and job description for the Director, DC Operations position at World Market?
Who We Are
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open- minded, adaptable, honest, and respectful.
What You’ll Do
Responsible for providing strategic and operational leadership for a high volume, order fulfillment distribution center with accountability for planning, organizing and driving functional excellence throughout distribution activities. Lead, support and influence business initiatives to optimize customer experience. Provide motivational leadership and facilitate change. Guides the coaching and development of direct reports, supervisors, and lead staff. Drive employee initiatives that create and promote a safe, productive and collaborative environment. Manage all functions of distribution, to include but not limited to, receiving, order fill, shuttling, sortation, stocking and shipping of merchandise in an efficient and cost-effective manner.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open- minded, adaptable, honest, and respectful.
What You’ll Do
Responsible for providing strategic and operational leadership for a high volume, order fulfillment distribution center with accountability for planning, organizing and driving functional excellence throughout distribution activities. Lead, support and influence business initiatives to optimize customer experience. Provide motivational leadership and facilitate change. Guides the coaching and development of direct reports, supervisors, and lead staff. Drive employee initiatives that create and promote a safe, productive and collaborative environment. Manage all functions of distribution, to include but not limited to, receiving, order fill, shuttling, sortation, stocking and shipping of merchandise in an efficient and cost-effective manner.
- Plan, direct, and supervise the activities of distribution center managers to ensure that receiving, stocking, order filling, and shipping is maintained according to company standards of productivity and cost control.
- Develop, implement, and monitor long and short-range operating plans to control distribution cost and effectiveness.
- Maintain adequate staff levels to ensure flow of merchandise through the building to meet fulfillment deadlines.
- Train and develop management team in leadership and technical aspects of warehouse distribution.
- Ability to communicate across the organization and provide leadership to support company initiatives. Respond to questions, requests, and problems from corporate and retail locations.
- Maintain a safe and clean work environment in compliance with OSHA, VA OSHA, and all other mandated regulations and best practices.
- Creation and execution of annual operating budgets in conjunction with the VP of DCs
- Promote a stable work environment with open lines of communication with subordinates.
- Participate in setting goals and establishing direction for distribution operations.
- Ensure safe keeping and proper use of corporate assets to include inventory and equipment.
- Work closely with team leaders and managers to enhance performance, create developmental plans for growth and development and succession planning.
- Establish/Maintain practices for D.C. Operations.
- 10 years of progressive experience in the distribution field. Must have demonstrated experience in all functions of distribution.
- Bachelor’s degree in business administration or related field.
- 5-7 years supervisory and training experience.
- Proven leadership skills.
- Ability to develop and maintain positive employee, customer, and cross-functional team relations.
- Ability to effectively promote and lead change.
- Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive and achieve results.
- Knowledge of material handling equipment and distribution management processes.
- Experienced in Omni Channel distribution management, systems, and emerging technologies.
- General working mainframe systems knowledge (preferably AS400 and RF scanning) as well as emerging technologies and platforms.
- Strong leadership and interpersonal skills.
- Strong communication skills both verbally and written including the ability to communicate with all levels of management.
- Position requires occasional travel to other DC's, corporate offices, and field locations.
- Work life balance is a priority.
- Up to 30% employee discount and product sample sales!
- A fun and supportive work environment where you feel welcomed and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Opportunities to make an impact through your passions.
- Wellness Programs
- Accrued Vacation, Sick Time and Personal Holidays.
- Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Employee Assistance and more.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
