What are the responsibilities and job description for the Store Manager position at World Market?
Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition.
Essential Duties & Responsibilities
KNOWLEDGE
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Essential Duties & Responsibilities
- Ensure an exceptional customer experience, including visual execution/standards and customer engagement
- Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
- Build and retain a high-performance customer-focused team through training, development and performance management
- Achieve store sales and metric goals through regular business analysis and problem solving activities
- Manage all store controllable expenses and profitability components
- Validate and ensure execution of all merchandising, marketing and promotional strategies
- Validate and ensure execution of all omnichannel initiatives
- Validate and ensure execution of all customer loyalty initiatives and activities
- Recruit, interview and hire top talent that aligns with our company values
- Ensure a consistent orientation and onboarding experience
- Address and resolve employee issues and/or concerns with appropriate partnership
- Regular team assessment and succession planning activities that build the bench
- Ensure store schedule effectively maximizes business environment and make adjustments as needed
- Establish and maintain strong inventory management and data integrity routines
- Establish and maintain strong operational execution and compliance activities
- Establish and maintain a safe work environment through ongoing safety training, awareness and accountability
- Additional duties and responsibilities as assigned by District Manager
KNOWLEDGE
- Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
- Minimum of 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
- Bachelor’s degree in business administration or a related field is preferred
- Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
- Ability to lift up to 40lbs
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
