Program Coordinator II

Organizational Core Values :

1.      Kids First : We are accountable to the children.

2.     Equitable Access : We empower opportunity.

3.     Rooted in Community : We build for a sustainable future.

4.     Best-Practice to Next-Practice : We innovate and transform.

5.     Shoulder-to-Shoulder : We operate with unity and integrity.

Purpose and Scope of Job :

The U.S. Region Program Coordinator II is critical to the successful execution of World Pediatrics’ US Referral Program, a central part of World Pediatrics’ mission. This program brings patients from our partner countries in Latin America and the Caribbean who cannot be treated at home or in the region to the U.S. for surgical care. The U.S. Region Program Coordinator II oversees case management and is responsible for administrative components of the U.S. Referrals Program. Must be fluent in Spanish and English.

Key Responsibilities :

• Lead communication with hospital partner staff and housing partners
• Coordinate logistical support and preparations for incoming patients and families to St. Louis (and partner cities as needed) including but not limited to, flight arrangements, transportation, housing, and required medical services
• Supervisory duties as assigned, to ensure appropriate patient management as well as emotional, social, and practical support to families undergoing care in St. Louis
• Maintain timely and professional communication with U.S. Region team and international partners for patient updates and continuity in case management, remaining flexible to respond to ever-changing priorities
• Work with additional coordinator(s) to meet the ongoing needs of World Pediatrics’ patients and caregivers in the group housing and medical care setting including but not limited to the following :

o  Assess and meet patient / guardian practical needs as they arise,

o  Accompany patients and caregivers to medical appointments

o  Assist with patient-related errands

Qualifications and Skills

limited to social work, sociology, international studies, public health or other related fields

Physical Requirements

Work Environment

World Pediatrics is committed to creating an inclusive work environment and welcomes applicants from all genders, races, religions, sexual orientations, ages and any other groups that can bring diverse perspectives and experiences to our organization.