What are the responsibilities and job description for the Roadside Diesel Technician position at World Truck Towing & Recovery, Inc.?
World Truck Towing & Recovery is hiring Roadside Diesel Technicians for 1st, 2nd, and 3rd shifts.
A Roadside Diesel Technician is responsible for quickly diagnosing and repairing diesel-powered vehicles on the side of the road, responding to emergency calls, performing basic maintenance tasks, and replacing necessary parts while equipped with a mobile service truck, often requiring excellent troubleshooting skills and the ability to work in challenging weather conditions.
Key Responsibilities:
- Emergency Response: Promptly respond to roadside assistance calls related to diesel trucks and other heavy vehicles.
- Diagnostics and Repairs: Accurately diagnose mechanical issues with diesel engines, transmissions, brakes, and other vehicle systems using diagnostic tools.
- Basic Maintenance: Perform routine maintenance tasks like oil changes, fluid level checks, tire pressure adjustments, and battery checks.
- Part Replacement: Replace malfunctioning parts like filters, belts, hoses, and minor components on-site.
- Mobile Service: Effectively utilize a stocked service truck with tools, parts, and necessary equipment to complete repairs on the roadside.
- Safety Procedures: Adhere to strict safety protocols while working on the roadside, including proper vehicle positioning and hazard light usage.
- Documentation: Accurately document repair details, parts used, and customer information.
- Customer Interaction: Provide professional customer service to stranded drivers, explaining repair needs and addressing concerns.
Required Skills and Qualifications:
- Technical Expertise: In-depth knowledge of diesel engine components, operation, and troubleshooting techniques.
- Mechanical Aptitude: Ability to diagnose mechanical issues quickly and accurately.
- Hand Tools Proficiency: Skillful use of various hand tools, wrenches, and diagnostic equipment.
- Problem-Solving Skills: Ability to think critically and resolve complex mechanical issues under pressure
- Physical Fitness: Capability to perform physically demanding tasks like lifting heavy parts and working in challenging weather conditions
- Valid Driver's License: Possessing a commercial driver's license (CDL) may be required depending on location
- Customer Service: Strong interpersonal skills to interact effectively with customers in stressful situations
Salary : $65,000 - $100,000
