What are the responsibilities and job description for the Network Engineer position at World Wide Technology?
GENERAL RESPONSIBILITIES
Responsibilities include knowledge and/or experience with but are not limited to the following.
- Follow company standards, best practices, and documentation policies
- Be able to work in a collaborative environment
- Usage of terminal emulators (i.e., MobaXterm, PuTTY/SuperPutty, SecureCRT)
- Knowledge of ServiceNow and/or Remedy ticketing systems will be helpful
- Knowledge and/or experience of network monitoring, logging, and event tools
- Troubleshooting/analyzing network traffic (switches/routers/firewalls, etc.)
- Utilization of network monitoring tools, (i.e.: Splunk, NetFlow, Wireshark, Thousand Eyes, etc.)
- Understanding of the 7-layer OSI model
- Knowledge/understanding of IP addressing, variable length subnet masking
- Knowledge of Layer 1 technologies (i.e.: fiber, copper, patch panels, and connector types)
- Knowledge of Layer 2 technologies including VTP, 802.1Q trunking, spanning-tree, VLANs
- Knowledge/understanding of WAN technology (i.e.: MPLS, VPLS)
- General knowledge/understanding of Software Defined Network (SDN)
- Troubleshoot/configure data center technologies (Nexus, ACI, VXLAN)
- Troubleshoot/configure BGP/OSPF
- Troubleshoot/configure network security technologies (i.e.: firewalls and proxies)
- Troubleshoot/configure endpoint remote access solutions (i.e. Meraki, AnyConnect, Zscaler, etc.)
- Troubleshoot/configure B2B VPN technologies (i.e.: Site to Site VPN)
- Troubleshoot/configure load-balancing technologies (i.e.: f5 and/or A10)
- Knowledge and/or experience of enterprise wireless technologies
- Implementing adds/moves/changes for network technologies
- Software/hardware device upgrades, LAN equipment configurations/provisioning
- Knowledge and/or experience of network security technologies (i.e.: firewall and proxies)
- Knowledge and/or experience of remote access/VPN technologies
- Local area travel to all corporate campus buildings for network support may be required
- Deploy/maintain complex nation-wide, enterprise WAN/LAN solutions, switching/routing technologies and topologies. (admin, deployment, troubleshoot experience is preferred)
- Basic troubleshooting of WLAN
- Certification, Proof of Concept, and/or integration testing
- Meet ITG change management and project management requirements
- Minimal travel for network analysis, network upgrades and customer network consultations
- Act as a technical resource for projects, ensuring work is being completed accurately and on-time
