Senior Solutions Architect: ServiceNow

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect and implement technology.

Based in St. Louis, WWT works closely with industry leaders such as Cisco, HP, EMC, NetApp, Citrix, VMware and Dell, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 8,000 people and operates more than 3 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world.  WWT is proud to announce that it has been named on the FORTUNE “100 Best Places to Work For®” list for the tenth consecutive year.

World Wide Technology, Inc. currently has an opportunity available for a Solutions Architect: ServiceNow to support the fast paced and dynamic Internal IT Department in St. Louis, MO.

Responsibilities:

• Analyze Business Processes, capture macro level business requirements and help guide the solution path on ServiceNow platform.
• Working closely with process architects and solutions architects aligned to different value streams to build longer terms ServiceNow solution strategy
• Establish short term and long-term Platform roadmap to meet business demands.
• Collaborate with the product management and delivery teams to drive the implementation according to roadmap
• Evaluate current solution and application architecture to identify and address the gaps.
• Negotiate different solutions options within ServiceNow platform to meet business demands without increasing technical debt.
• Identify the shortest route to fail fast to help speed up solution delivery.
• Mentor and provide developmental support to different product delivery teams.
• Balance long term planning, technical debt management, operational load, and team velocity while shipping new features
• Establish and maintain short term and long-term ServiceNow spend outlook.
• Establish and maintain feature-technology mapping and drive governance around that.
  
  

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Required Skills/Abilities:

• 10 Years of Software Development or Application Integration development experience
• 5 Years of ServiceNow Architecture Experience in different business domains - distribution, retail, services etc.
• 3 Years of Technology Leadership Experience (direct reporting or dotted line with proven success metrics as defined by SAFe (Scaled Agile Framework).
• 3 Years of experience in API Lifecyle Management application integrations, preferably involving ServiceNow
• Advanced functional and technical knowledge of key ServiceNow modules like ITSM, ITBM, HR, FSM etc.
• Well versed in building and developing low code app or workflow solutions within ServiceNow.
• Full application lifecycle development experience using multiple frameworks.
• Strong verbal and nonverbal communication and presentations skills.
  
  

Qualifications/Certifications:

• Bachelors or master’s in computer science or Management Information System or related field.
• Any of following listed certification will have added advantage:
• SAFe Architect
• TOGAF 9
• ServcieNow CMA
  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  
  

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities