What are the responsibilities and job description for the Sitetracker Administrator position at World Wide Technology?
Job Details
This job is part of WWT s Strategic Resourcing services. The candidate will support a WWT customer and be employed by one of WWT s preferred partners.
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For " list 12 years in a row!
Job Title: Sitetracker Administrator
Location: Rosemead, CA (Hybrid Onsite Tuesdays & Wednesdays)
Role Overview:
We are seeking a Sitetracker Administrator to support the implementation, maintenance, and optimization of the Sitetracker platform. This role will focus on system administration, data integrity, user training, and application support. The ideal candidate will have experience in configuring and maintaining Sitetracker, managing reports, and ensuring seamless end-user adoption.
Key Responsibilities:
System Administration & Support:
- Configure and maintain Sitetracker templates, milestones, and fields.
- Serve as the primary contact for application support and troubleshooting.
- Document processes and maintain system runbooks for reference.
Data Management & Governance:
- Maintain data integrity and governance within Sitetracker.
- Perform data cleanup to ensure accuracy and consistency.
Reporting & Analytics:
- Develop and maintain reports and dashboards within Sitetracker.
- Utilize Power BI for advanced reporting and data visualization.
- Support integration efforts with other platforms.
User Training & Engagement:
- Lead training sessions and onboarding for new users.
- Conduct office hours and provide ongoing user support.
- Ensure end-user adoption and best practices.
Qualifications & Skills:
- Experience as a Sitetracker Administrator or in a similar platform administration role.
- Strong knowledge of data governance, integrity, and cleanup processes.
- Proficiency in Power BI and dashboard/report creation.
- Understanding of application governance and support.
- Ability to troubleshoot and resolve system issues effectively.
- Strong communication and training skills to engage end users.
- Experience with integrations and workflow automation is a plus.
