Sr. Program Manager - Digital Operations

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview:

The Program Manager will reside within the Digital Operations team within Sales Operations. The team is looking for a self-driven, entrepreneurial, and analytical individual to join a new function supporting the digital transformation of Sales Operations. The ideal candidate will be passionate about working on complex business problems, have strong programmatic experience and be able to work independently in an ambiguous and dynamic environment. In addition, we are looking for proven hands-on experience conducting research, a hunger to drive significant business outcomes, and an interest to remain deeply engaged in the execution of work.

Responsibilities:

• Work with Sales Operations Leaders and cross functional partners to define and develop strategies for executing on key digital programs and initiatives
• Lead planning and analysis with internal stakeholders and working groups to usher projects through their entire lifecycle, while building clear roadmaps for program execution
• Actively participates in the development and refinement of OCM methods, tools, and capabilities; collaborates on the design, development, delivery, and management of communications
• Represent the perspectives of stakeholders/customers in internal strategy and planning sessions and in discussions with organizational partners
• Prepare communication materials and progress tracking for multiple audiences including preparing and delivering presentations to executive leadership and other key organizational stakeholders
• Participate in the development of organizational change readiness plans for key strategic programs
• Routine communication with the Sales Operations leadership to discuss project status, any risks to timely completion, and to recommend alternative approaches to ensure project success.
• Build and grow business partnerships at senior levels of the organizations, with both IT and business leaders
  
  

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Qualifications:

• B.A. in a related field or a combination of education, training and experience may be considered in lieu of a degree.
• 8 years of work experience in program management, management consulting and business or strategic operations
• Strategic thinker with analytical and problem-solving experience, conducting analyses, identifying insights, and communicating results to inform key business decisions
• Track record of successfully partnering with cross-functional teams, driving alignment, effective escalations and achieving resultsProven skills in data analysis, project management, relationship management, and change management
• Have excellent written and verbal communication skills demonstrating an ability to communicate effectively with people in both executive management and technical roles as well as customer personnel, as required.
• Strong organization skills with an ability to adapt to a rapidly changing environment.
• Experience working collaboratively across departments to identify requirements and dependencies.
• Be self-motivated. Must be able to anticipate problems and take a proactive approach to responsibilities.
  
  

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!
  
  

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer