What are the responsibilities and job description for the UKG Solution Consultant position at Worldgate LLC?
Description
We're excited you are considering joining our Worldgate team! We are proud to have been named to Inc. 5000's list two years in a row for being one of the fastest growing and expanding private companies in the United States. We have created an amazing culture defined by our mission, values and The Worldgate WAY. Our employee surveys just earned us a spot on The Washington Post's Best Places to Work in 2022. To learn more about our company, please visit www.worldgatellc.com
JOB SUMMARY :
The UKG Solution Consultant will lead and support clients in the implementation and integration of UKG products with our most complex clients, provide product expertise as a functional and technical consultant and lead and mentor other Implementation Consultants in our Practice. You will be responsible for the business process requirements gathering (discovery), working closely with UKG and client teams, designing system workflows, and configuring UKG products and interfaces using functional configuration tools. You will also be relied upon by our Implementation Manager and Practice Leader as a UKG Solution Consultant to assist in providing active guidance and mentoring to other Implementation Consultants, helping them achieve their goals, and perform as a subject matter expert in the UKG products that we implement.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES :
- Direct and work with client stakeholders, vendors, and PMs who are part of the UKG portfolio of projects you are assigned
- Configure UKG products and interfaces using functional configuration tools and design system workflows
- Consult on system configurations, scope and use creativity and commitment to resolve issues. In partnership with the assigned Project Manager, using the prescribed UKG implementation methodology to manage the project plan, issues list and other support documents throughout the project to meet success milestones and to manage the project scope to meet success criteria
- Ensure client understanding of project requirements, scope, roles and responsibilities, work processes and success criteria
- Conduct application orientation and support the prescribed UKG "train the trainer" trainings
- Assist and provide accurate input into the process to accurately forecasting UKG go-live milestones
- Develop system workflows, define requirements and facilitate tasks between stakeholders
- Prepare and maintain required project and meeting documentation
- Serve as a liaison between client business stakeholders and client technical teams as well as with the PMs and UKG representing the client engagement work
- Mentor and lead other Implementation Consultants, supporting and encouraging their professional development and providing active guidance to help them achieve their goals. Be a subject matter expert in the UKG products that we implement, ensuring that our client deliverables will meet our clients' needs and policies and reflect industry best practices. Be the "go to" person for junior staff who need advice and counsel in performing their implementation and configuration activities. Take on team leadership tasks as assigned by the Implementation Manager and Practice Leader.
- Comprehension and alignment to established goals and objectives within the framework of the Worldgate Continuous Feedback Approach
- Stay up to date on basis computer skills and best practices, such as word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing.
- Understand Worldgate's mission, values, and behaviors (The Worldgate Way) and ensure that daily interactions with Worldgate internal and external parties align to Worldgate's values and behaviors.
KEY COMPETENCIES :
Requirements
EDUCATION, EXPERIENCE, & CERTIFICATIONS :
SPECIFIC KNOWLEDGE, SKILLS, & ABILITIES :
We look forward to having a conversation with you about joining the Worldgate team.
Worldgate LLC provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin, disability, pregnancy, marital status, or gender identity.
