What are the responsibilities and job description for the Business Analyst (Korean Bilingual) position at WorldLink US?
TITLE: Business Analyst
POSITION TYPE: Full Time (Direct-Hire)
LOCATION: Roanoke, TX
Job Description:
We are looking for a Business Analyst who will be responsible for collecting, analyzing, and reporting both internal and external data to support and develop internal strategies. This involves direct collaboration with Sales, Marketing, Operations, and HQ. Proficiency in both verbal and written communication in English and Korean is crucial for effective reporting to leadership teams in the US and Korea. Additional responsibilities include forecasting sales, collecting pipeline data, measuring Sales KPIs, reporting on customer status, and ensuring data alignment internally and with HQ.
Role and Responsibilities:
- Collect information from internal sources and develop insights for Senior Business Analyst and other business development leaders.
- Responsible for supporting daily forecast with the sales leadership.
- Develop strategic recommendation to support Leadership as requested.
- Manage ongoing data to support the sales team, including compiling and analyzing forecasting data on a weekly, monthly, quarterly, and annual basis.
- Define, monitor, and manage individual metrics for the sales team.
- Present findings and insights to leaders, providing recommendations for program enhancements.
- Develop Ad-Hoc reports for Leadership Team.
- Support the team in areas defined by Sales department leads, as needed.
- Other duties may be assigned.
Qualifications/Requirements:
Education/Training:
- 2-3 years of experience in business analysis, process improvement, or a related role required.
- Bachelor’s degree in business administration, economics, mathematics, statistics or equivalent combination of education and experience required.
- Experience working as part of a multi-function project team, including interacting and following-up with multiple stakeholders including but not limited to program leaders, process owners, executive leaders, and department staff, etc.
Business Experience:
- Experience in data gathering, data cleaning, statistical analysis, and data visualization.
- Use statistical techniques, regression analysis, and forecasting methods to evaluate campaign performance and provide data-driven optimization recommendations.
- Ability to communicate effectively, both verbally and in writing, and the ability to complete requests successfully against established timelines with minimal supervision.
- Strong internal customer service focus, with the ability to interpret and summarize data to help achieve strategic and operational goals.
- Must be bilingual Korean/English (both verbal and written).
