What are the responsibilities and job description for the Retail Fixtures and Displays Specialist position at WorldLink US?
National Retail Repair and Maintenance Specialist
We are seeking a skilled National Retail R&M Specialist to join our team at WorldLink US. In this role, you will be responsible for overseeing the repair and maintenance of retail displays, fixtures, and merchandised products across the country.
About the Job:
- Maintain brand standards throughout all brand-owned Fixtures & Displays in National Retailers and Regional Partners supporting the Home Entertainment & Digital Appliance categories.
- Manage inbound Work Order requests from Store Managers, Field Service Managers, Call Centers, and Account Escalations.
- Collaborate with multiple store and corporate leadership levels to promptly complete assigned projects and tasks.
Key Responsibilities:
- Develop relationships with Operations and Retail business teams to assess strategy and accurately implement new methodologies and best practices.
- Review and validate completed Work Order invoices before the department manager's approval.
- Manage 3PL Vendor contracted to execute repair and preventative maintenance in assigned Doors.
- Logistics: Manage the shipping of parts and fixtures directly to store and/or installer as required, track associated costs, and continuously look for opportunities for efficiencies.
Requirements:
- Associate degree w/6 years' experience or Bachelor's degree w/4 years' experience in general studies, business administration, or business information technology.
- Experience in retail merchandising, facilities maintenance, or program execution in a flagship retail store environment.
- Basic knowledge of managing 3PL field vendors to meet required deliverables.
