Business Systems Analyst - eCommerce

Job Description

TITLE : Business Systems Analyst - eCommerce

POSITION TYPE : Full Time (W2)

LOCATION : Ridgefield Park, NJ

ABOUT WorldLink :

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit .

WHO we're looking for :

We are looking for a Business Systems Analyst - eCommerce who will be responsible for analyzing science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

Role and Responsibilities :

• Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP system.
• Support eCommerce process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies.
• Manage operational support and assist in new product launches, focusing on pricing setup, SKU setup, MAP registration, and SKU extensions.
• Distill vision and strategy for the team. Evangelize and motivate cross-functional teams.
• Assist in preparation of project planning and coordination, including but not limited to : scheduling, defining roles and responsibilities and documentation.
• Monitor all interfaces in and out from N-ERP to vendors, warehouse management systems, and .com site to ensure seamless integration and functionalities.
• Conduct month / quarter / year-end closing activities by supporting the accounting and finance team in finding the root cause of any AR discrepancies, fixing issues with engineering team, and also performing deep dive analysis of order gaps.
• Work with cross functional teams including HQ, engineering teams, operation teams, and vendors if required.
• Assist in presenting re-engineered processes to all levels of the organization.

Required Experience and Education :

Necessary Skills and Attributes :

Physical Demands :

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity / detail, numeric / character distinction, and moderate hand / finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we'll bring :

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include :

WHAT you should know :

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.