Demo

Strategic Program Manager - Mobile

WorldLink
Plano, TX Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/10/2025

Job Description

TITLE : Strategic Program Manager - Mobile

POSITION TYPE : Full Time (W2)

LOCATION : Plano, TX

ABOUT WorldLink :

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https : / / worldlink-us.com .

WHO we're looking for :

We are looking for a Strategic Program Manager - Mobile who will be part of the Mobile Ecosystem Category Management Team within the eCommerce business. You will be responsible for developing, managing and continuously improving strategically important initiatives and programs on .com site, ensuring its success while working cross-functionally with Category, Marketing, Product, CX, Platform, and other teams.

You will have the opportunity to own and develop new programs that redefine how one of the world's largest technology brands engages with its customers. You will need to be a strategic thinker, thrive in a fast-paced environment, excel at partnering with others, and at turning insights into action.

Role and Responsibilities :

Sales Strategy & Program Development

  • Conduct business analysis to assess opportunities, identify trends, and define high-impact initiatives that drive mobile and ecosystem product sales in the DTC channel.
  • Develop compelling value propositions tailored to target customer segments, ensuring alignment with business objectives.
  • Benchmark against industry leaders to refine program designs, incorporate insights on pricing models, loyalty strategies, and promotional mechanics.
  • Analyze marketing activities (e.g. traffic and conversions by channel) and create direction for program marketing plans.

Financial Modeling & Performance Forecasting

  • Build detailed models to project impact of initiatives and programs, assess ROI, and guide investment decisions.
  • Define success metrics and create structured pilot phases to test and validate initiatives before full-scale rollout.
  • Collaborate with data analytics teams to develop tracking mechanisms and ensure continuous program evaluation.
  • Cross-functional Leadership & Execution

  • Scope and structure new initiatives and program pilots, including timelines, resource allocation, and assessment of operational / technical feasibility.
  • Partner with Marketing, Merchandising, CX, UX, Platform Engineering, Operations, and Analytics teams to align execution with business goals.
  • Develop executive-level presentations to communicate program strategies, gain stakeholder buy-in, and drive internal alignment.
  • Optimization & Continuous Improvement

  • Establish ongoing tracking mechanisms to measure program effectiveness, identify performance gaps, and implement enhancements.
  • Drive iterative improvements based on sales, conversions and other performance data insights, customer feedback, and market trends.
  • Ensure seamless execution and scalability of new programs through process optimization and cross-functional collaboration.
  • Required Experience and Education :

  • 8 years of experience in strategy, product or program management, business analysis, consulting, or e-commerce business development, preferably in Technology or consumer products.
  • Bachelor's Degree required, ideally in technical, economics, finance, marketing field with focus on data; Master's, MBA or equivalent graduate degree strongly preferred.
  • Strong analytical skills with the ability to translate data into actionable insights and strategic recommendations.
  • Proficiency in financial modeling, business case development, and revenue simulation.
  • Extensive experience implementing category strategy, preferably in eCommerce.
  • Experience with Tableau or similar BI tools for performance tracking (preferred).
  • Experience with Jira and Confluence strongly preferred.
  • Necessary Skills and Attributes :

  • Self-motivated individual with the ability to thrive in a team-based or independent environment.
  • Detail-oriented with strong organization skills.
  • Ability to work in a fast-paced environment.
  • Limited supervision and the exercise of discretion.
  • Ability to facilitate cross-functional teams and navigate matrix organizations.
  • Excellent presentation skills with experience developing compelling business cases for senior stakeholders.
  • Strong PowerPoint skills for executive storytelling and strategy presentations.
  • Ability to thrive in a cross-functional environment, managing multiple projects with competing priorities.
  • Advanced Excel for financial modeling and data analysis.
  • Physical Demands :

    The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90% ) work utilizing high visual acuity / detail, numeric / character distinction, and moderate hand / finger dexterity.

    Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

    WHAT we'll bring :

    During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include :

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • Critical Illness / Accident / Hospital Indemnity / Identity Theft Protection
  • 401(k)
  • WHAT you should know :

    Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

    This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

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