What are the responsibilities and job description for the Strategic Account Manager Professional position at Worldpac Inc?
Overview
Worldpac Inc is a well-established business with a robust technology platform and comprehensive product assortment. Our team members are the driving force behind our success, having outperformed the industry for over 30 years by consistently delivering excellent customer service and support.
We offer a supportive work environment that encourages innovation, creativity, and personal growth. Our team member's value proposition includes competitive compensation and benefits, career path development, and opportunities for professional advancement.
Job Description
The Strategic Account Manager has primary responsibility for strategic account customers at Worldpac Inc. This role involves developing and guiding the implementation of account-specific business plans, serving as the primary account contact, providing account leadership, and achieving growth, profitability, and sales-to-target goals.
The Strategic Account Manager partners cross-functionally with the Operations and Marketing teams to deliver the promise of exceptional customer service to each account. Additionally, this role serves as a leader and subject matter resource for the entire Commercial Sales team, representing Worldpac Inc at various company, client, and vendor events.
Responsibilities
* Manage strategic accounts and build relationships with key customers and senior executives to grow sales, profitability, and market share.
* Develop and implement a comprehensive sales plan that includes new and existing sales strategies for key accounts.
* Analyze sales data to identify new customer accounts and make informed recommendations regarding product/service terms to maximize sales and profits.
* Employ a standardized qualification process to gather information about accounts, identify decision makers, understand business challenges and priorities of customers, and analyze data to prioritize opportunities critical to accounts.
* Sell the Worldpac Inc value proposition using a consultative sales process, developing individual account goals and business plans with customers.
* Conduct monthly, quarterly, and annual business reviews with customers and senior management to understand their needs and link them to Worldpac Inc product/service strategies.
* Work cross-functionally with the marketing department to develop proposals, account or market plans, and forecast/report sales activity, with accountability for meeting/exceeding sales targets.
* Ensure professional sales coordination and account planning and resolve possible account ownership issues.
* Coordinate with the Marketing, Supply Chain, Credit, Finance, and Operations Departments to maximize communication and program execution.
* Build and maintain strategic partnerships with Commercial Sales Managers and Commercial Account Managers to deliver effective sales support at the field level; provide local leadership to drive sales success through a disciplined approach to program implementation.
* Assist with the training and development of the broader Commercial Sales organization.
Qualifications
Essential Job Skills:
• Structured, organized, and focused thought processes; ability to lead by example, bias toward action with the ability to work independently and with a team.
• Proven record of accomplishment and business leadership skills identifying and capitalizing on opportunities to increase revenue growth, expand market penetration, and win market share in a highly competitive marketplace.
• Experience managing national or regional account headquarters relationships and field implementation.
• Exceptional verbal, written, presentation, and communication skills with an ability to adjust meeting the audience's needs both internally and externally.
Requirements:
• Bachelor's degree and 5 years of B2B sales experience.
• Advanced Excel and presentation development skills.
• Proficiency with Microsoft Office; expertise in Microsoft Excel and PowerPoint required.
• Ability to travel up to 75% of the time.
Worldpac Inc is a well-established business with a robust technology platform and comprehensive product assortment. Our team members are the driving force behind our success, having outperformed the industry for over 30 years by consistently delivering excellent customer service and support.
We offer a supportive work environment that encourages innovation, creativity, and personal growth. Our team member's value proposition includes competitive compensation and benefits, career path development, and opportunities for professional advancement.
Job Description
The Strategic Account Manager has primary responsibility for strategic account customers at Worldpac Inc. This role involves developing and guiding the implementation of account-specific business plans, serving as the primary account contact, providing account leadership, and achieving growth, profitability, and sales-to-target goals.
The Strategic Account Manager partners cross-functionally with the Operations and Marketing teams to deliver the promise of exceptional customer service to each account. Additionally, this role serves as a leader and subject matter resource for the entire Commercial Sales team, representing Worldpac Inc at various company, client, and vendor events.
Responsibilities
* Manage strategic accounts and build relationships with key customers and senior executives to grow sales, profitability, and market share.
* Develop and implement a comprehensive sales plan that includes new and existing sales strategies for key accounts.
* Analyze sales data to identify new customer accounts and make informed recommendations regarding product/service terms to maximize sales and profits.
* Employ a standardized qualification process to gather information about accounts, identify decision makers, understand business challenges and priorities of customers, and analyze data to prioritize opportunities critical to accounts.
* Sell the Worldpac Inc value proposition using a consultative sales process, developing individual account goals and business plans with customers.
* Conduct monthly, quarterly, and annual business reviews with customers and senior management to understand their needs and link them to Worldpac Inc product/service strategies.
* Work cross-functionally with the marketing department to develop proposals, account or market plans, and forecast/report sales activity, with accountability for meeting/exceeding sales targets.
* Ensure professional sales coordination and account planning and resolve possible account ownership issues.
* Coordinate with the Marketing, Supply Chain, Credit, Finance, and Operations Departments to maximize communication and program execution.
* Build and maintain strategic partnerships with Commercial Sales Managers and Commercial Account Managers to deliver effective sales support at the field level; provide local leadership to drive sales success through a disciplined approach to program implementation.
* Assist with the training and development of the broader Commercial Sales organization.
Qualifications
Essential Job Skills:
• Structured, organized, and focused thought processes; ability to lead by example, bias toward action with the ability to work independently and with a team.
• Proven record of accomplishment and business leadership skills identifying and capitalizing on opportunities to increase revenue growth, expand market penetration, and win market share in a highly competitive marketplace.
• Experience managing national or regional account headquarters relationships and field implementation.
• Exceptional verbal, written, presentation, and communication skills with an ability to adjust meeting the audience's needs both internally and externally.
Requirements:
• Bachelor's degree and 5 years of B2B sales experience.
• Advanced Excel and presentation development skills.
• Proficiency with Microsoft Office; expertise in Microsoft Excel and PowerPoint required.
• Ability to travel up to 75% of the time.
