What are the responsibilities and job description for the Manager, Process Improvement position at Worldwide Clinical Trials?
Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500 experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
Who we are
We’re a global, midsize CRO that pushes boundaries, innovates, and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, a global team of almost 2,500 experts, bright thinkers, dreamers, and doers. Together, we are changing the way the world experiences CROs in the best possible way.
Our mission is to work with passion and purpose every day to improve lives, and we are looking for others who value this same pursuit.
Your experience
Worldwide Clinical Trials Early Phase Services LLC is hiring for the Manager, Process Improvement role in San Antonio, TX (multiple openings):
- Execute Lean Six Sigma processes and the strategy for a Lean Six Sigma culture within the Worldwide Clinical Trials Early Phase business unit.
- Determine appropriate prioritization of projects to ensure work aligns with strategic goals. Partner with subject matter experts to generate and analyze information that will support the recommendations of solutions that address productivity, efficiency, complexity, and strategic opportunities while enhancing the customer experience.
- Design, document, and drive processes to ensure timely completion of projects with successful outcomes.
- Educate and train team members on how to use Lean Six Sigma tools and techniques, such as control charts, histograms, and a root cause analysis. Perform gap analysis on needs versus existing availability of metrics
- Develop and modify reporting configurations that meet requirements.
- Design, develop, modify, and troubleshoot methods supporting business process analysis. Perform proactive and reactive analyses to ensure data integrity and identify opportunities for improvement.
- Participate in and support multiple internal levels of management in the analysis and evaluation of initiatives, projects, and issues. Participate in efforts to implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems, and process control techniques). 40% domestic travel required.
Required Qualification:
- Bachelor’s degree in Operation Research, Management Information Systems, or Business Analytics, and three (3) years of experience in job offered or closely related process improvement role. Alternatively, I will accept no degree and five (5) years of experience in the job offered or a closely related process improvement role.
- Must have at least three years (3) of experience with the following:
- Microsoft Visio;
- Microsoft Office;
- Fostering long-standing, positive business relationships with target SMEs;
- Communicating Lean Enterprise/Six-Sigma tools to site personnel in practical terms and
- Managing process improvement initiatives with an emphasis on sustainability.
Why Worldwide
At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide ! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn .
Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law .
