DIVISION MANAGER

POSITION SUMMARY - General Manager of full service heavy duty truck dealership

Establishes a fair, safe, and fun working environment for all employees; placing employee development and growth as job one. Ensure all employees know and understand customers are the reason WE exist; and that all customers will receive best in class experience through our employees’ team work and effective execution of their daily jobs. Plans, Leads, Organizes, and Controls activities that will ensure growth in revenue and control expenses for a profitable and sustaining business. Responsible for a high volume multiple business unit facility to include (Sales, Service, Parts, Body Shop, ETC…) operating in compliance with established policies and procedures. Evaluates each department’s operating results and performance against company approved and preestablished objectives.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Hires, trains, motivates, and monitors the performance of each department manager. • Fosters employee development by assisting department managers to determine training needs. • Ensures all employees become part of the team through managements engagement at the individual level. Done through proactive coaching, individual employee meetings and employee evaluations. • Inspires a culture of open communication by conducting management meetings; at a minimum, as outlined by company standards and values. • Stays updated and complies with all company policies and procedures • Assists each department manager to establish relevant goals and develops plans that both satisfies company objectives and employee developmental needs, while operating within company standards. • Functions as a department manager during an absence or position opening • Functions as a Sales Manager in those situations where one is not present or available. • Establishes and maintains good working relationships with customers to encourage repeat and referral business. • Maintains relationships with factory representatives and both understands and ensures compliance with manufacturer warranty procedures. • Understands, stays up to date of, and complies with federal, state, and local regulations that affect operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. • Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE

• Schedules and supervises all employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree preferred; • Two to four years related experience and/or training; or equivalent combination of education and experience.

REQUIRED SKILLS

• Ability to read and interpret documents such as safety rules and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of customers or employees of organization. • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. • Ability to effectively present information to top management, public groups, and/or boards of directors. • Proficient in business math to include factoring discounts, interest, commissions, and applying common sense reasoning to compile a business plan. Ability to apply concepts of basic algebra and geometry.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WE ARE AN AT-WILL, EQUAL OPPORTUNITY EMPLOYER

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.