Airline Ramp/Customer Service Agent $15.50 Per Hour FSD

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

We are looking for enthusiastic people to join the dynamic WFS/Sioux Falls Airport team.

Take flight and soar above the rest with WFS.

Flight Benefits and training included!

Basic Job Description

The Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport.

Ramp Agent Responsibilities

• Driving equipment
• Guiding Aircraft in and out
• Servicing Aircraft
• Load and unload luggage from aircrafts and other vehicles.
• Sort luggage according to destination.
• Ensure that all luggage is properly tagged and labeled.
• Operate baggage handling equipment in a safe and efficient manner.
• Maintain a clean and organized work area.
  
  

Customer Service Responsibilities

Agent Passenger Service performs all aspects including:

• making reservations, preparation & issuance of tickets & itineraries, checking baggage, collection of excess baggage charges.
• providing passengers with general travel information; meets aircraft at gate, performs duties at boarding gates when enplaning & deplaning passengers.
• checks passenger ticket, completes all necessary arrangements for accommodating passengers holding reservations, standbys & their luggage.
• performs lost & found activities.
  
  

Minimum Requirements

• High school diploma or GED equivalent
• At least 1 year of experience in customer service or related field
• Ability to work varied shifts, including weekends, holidays
• Strong verbal and written communication skills
• Ability to lift and handle baggage weighing up to 50 lbs
• Basic computer proficiency, including the ability to input data and use relevant software
• Familiarity with airport regulations and procedures
• Ability to pass background checks and comply with airport security requirements
• Ability to fluently speak, read, and write the English language
• Have a valid US driver's license
  
  

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
  
  

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Flight Benefits

Medical Benefits

Travel discounts and more....