What are the responsibilities and job description for the Full-Time Aircraft Cleaning Supervisor position at Worldwide Flight Services?

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Aircraft Appearance Supervisor oversees and coordinates aircraft cleaning activities, ensuring both quality and efficiency while managing staff. Key responsibilities include hiring, coaching, and disciplining employees, and training them to meet company standards. This role involves budget management, staffing, and facilitating communication with Airport Board officials and customers. The supervisor ensures compliance with safety, security, and quality standards, including adherence to TSA regulations and audit requirements, while implementing a site-specific security plan. Respectful interaction with employees, customers, and vendors is essential, and the supervisor must ensure staff visibility of company IDs. Responsibilities may vary based on operational needs.

Responsibilities

Oversee and coordinate cleaning activities to ensure quality and efficiency.
C oach, train, and discipline cleaning staff as needed.
Ensure work meets company standards for cleanliness, safety, and security.
Oversee inventory related to cleaning operations.
Assess and fulfill staffing needs based on workload.
Ensure adherence to TSA regulations, company security protocols, and audit requirements.
Act as a liaison between Airport Board officials, customers, and company representatives.
Implement site-specific security plans and monitor employee compliance with safety standards.
Monitor employee performance to maintain high customer satisfaction levels.
Foster a respectful work environment and ensure staff display visible company IDs.

Minimum Requirements

Associate's degree (A.A.) or equivalent from a two-year college or technical school; six months to one-year related experience and / or training; or equivalent combination of education and experience.

Ability to read, write, speak, and understand the English language.

Must be at least 18 years of age.

Must be able to work weekends (i.e., Friday, Saturday, and Sunday), holidays, and days off.

Preferred Skills

Cognitive skills to set priorities and use independent judgment.

Ability to handle stress. Work with minimal supervision.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of an organization.

Physical Requirements / Working Conditions

Ability to stand, walk, and move continuously for extended periods during shifts.

Frequent bending, kneeling, and crouching to clean hard-to-reach areas in aircraft cabins.

Capability to lift and carry cleaning equipment and supplies, often weighing up to 50 pounds.

Performing repetitive motions, such as wiping and scrubbing, throughout the shift.

Attention to detail for spotting dirt, stains, and debris and ensuring thorough cleaning.

Maintaining balance while moving around tight, confined spaces in the aircraft.

Handling cleaning chemicals and disinfectants safely, often while wearing protective equipment.

Working indoors and outdoors, with exposure to changing temperatures, weather, and noise from aircraft.

Flexibility to work nights, weekends, and holidays to meet flight schedules and demands.

Ability to work efficiently under time constraints, ensuring aircraft are ready for scheduled departures.

Perks & Benefits

Want your pay in advance? Access your pay when you need it through DailyPay app!

Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!

Need quality medical care? Multiple options for both full and part-time employees!

Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!

Looking to stay healthy and improve your life? Wellness Programs offered to all employees!

Want to invest in your future? 401k program offered with company match!

Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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