Compliance Support

Description

Job Location – This is a full-time position, Monday-Friday, that is fully onsite at the Worldwide Golf Headquarters in Santa Ana, CA.

What We Offer:

• This is a full-time position offering M/D/V benefits, 401(k) matching, employer HSA contribution, and paid vacation & sick time.

• This person will have great work-life balance and plenty of room for growth stemming from exciting new projects and overall company growth.

• You will work with the top companies in the golf industry (Callaway, Titleist, TaylorMade, etc.)

• With over 95 stores in 25 states, and a growing list of ecommerce brands, Worldwide Golf is one of the largest golf companies in the nation. We have been in business for over 50 years and we are growing!

• There is no better time to work in the golf industry! (Perks include a strong employee discount on merchandise)

• You will work closely with our Director of EDI, who has been with the company 7 years.

Summary:

The Compliance Support professional is responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to: vendors, stores and purchasing team.

Primary Responsibilities:

• Daily review and adjustment on PO acknowledgments [ 855] - Identify, report, and assist in resolving all daily EDI issues /failures.

• Track and address issues that trigger financial chargebacks.

• Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.

• Support and promote changes and enhancements to existing and new transaction types.

• Assist with training personnel in EDI support activities.

• Provide general customer service as necessary.

• Process (import / review / submit) PO’s as needed.

• Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal customers to bring all in compliance.

• Maintaining documentation of compliance activities for vendors and stores.

• Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.

• Help maintain Retail Pro item information such as backorder dates, End of Life from daily inventory feeds.

• Collaborate with stores to resolve current issues.

Desired Qualifications:

• Bachelor’s Degree is preferred but not required

• 1 years of work experience in customer service, compliance, accounting, or other in-office experience (in a business or technical capacity) is preferred but not required

• Experience with compliance or EDI is a plus, but not required. (We are also open to recent college graduates who are looking to learn and grow!)

• Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.

• Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.

• Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.

• Intermediate skill set in Microsoft Excel is required.

• Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required

• Plus: Experience working with Retail Pro or SAP is a plus, but not required

• Plus: Golf background is a plus, but not required

*While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands, and reach with hands and arms. The employee is regularly required to type, file or lift office supplies up to 20 lbs.

Qualifications